Associate, Digital Review Team Analyst- French Speaker

hace 2 meses

Santa Ana, Costa Rica Western Union A tiempo completo

Associate, Digital Review Team Analyst French Speaker- Santa Ana, Costa Rica

Are you ready to join an advanced team that customers depend on to prevent fraudulent transactions? Are you ready to unleash your potential in a global company that moves money for better? Join Western Union as an Associate, Digital Review Team Analyst.

Western Union powers your pursuit.

We are looking for someone who would be part of the Digital Review Team as an Associate, Digital Review Team Analyst responsible for analyze digital transactions in Western Union.

Role Responsibilities

As an Associate Analyst, you will analyze digital transactions to make sure that no fraudulent activity is involved. You will communicate with Western Union customers as needed to verify details regarding specific money as well as support WU.com customers with their identity verification ensuring that Compliance regulations are met. You will resolve problems and decide when to escalate a case or to proceed with the regular transaction/customer profile verification handling procedures. After completing our training program, you will be skilled in Risk Assessment, and be able to provide an excellent customer experience.

Role Requirements

Mandatory requirement to be fluent in French, written and verbal. B2+. For such a detail-oriented role we need you to be self-motivated team player who is focused on giving the highest level of customer service, have strong analytical skills and very attentive to detail. You must have great attitude and be able to adapt to a dynamic work environment. We require you to be fluent in English, written and verbal B2+. Highschool education is required. We need you to have strong ability to multitask using internal database systems, capable of making independent decisions with a results-oriented approach, and adaptability to work both individually and within a team, and a willingness to work on weekends.

.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Costa Rica- specific benefits include:

Asociación Solidarista In house company doctor services Transportation services options Referral Program award Employee Resource Groups (ERG) and committees to volunteer with Pan American Medical and Life insurance Cafeteria Discounts

Our hybrid work model

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

  • Associate, Digital Review Team Analyst

    hace 4 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate, Digital Review Team Analyst - Santa Ana, Costa Rica** Are you ready to join an advanced team that customers depend on to prevent fraudulent transactions? Are you ready to unleash your potential in a global company that moves money for better? Join Western Union as an Associate, Digital Review Team Analyst. **Western Union powers your...

  • 8616 - Associate, Digital Review Team

    hace 2 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    Associate, Digital Review Team Analyst - Santa Ana, Costa Rica Are you ready to join an advanced team that customers depend on to prevent fraudulent transactions? Are you ready to unleash your potential in a global company that moves money for better? Join Western Union as an Associate, Digital Review Team Analyst. Western Union powers your pursuit. ...

  • French Speaker Collector Associate

    hace 1 hora

    Santa Ana, Costa Rica Western Union A tiempo completo

    Associate Collector French SpeakerWe are seeking a highly skilled Associate Collector to join our Retail Collections Ops team in Santa Ana, Costa Rica. As a key member of our team, you will be responsible for contacting customers to determine the reason for payment delinquency in Western Union.Key Responsibilities:Provide online support to agent phone...

  • Specialist, Digital Review Team Analyst

    hace 3 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Specialist, Digital Review Team Analyst - Santa Ana Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you want to join a digital revolution? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated,...

  • French Speaker Senior Specialist, Business Analysis

    hace 3 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    **French Speaker Senior Specialist, Business Analysis - Santa Ana, Costa Rica** Are you interested in providing guidance to the Western Union stores and the agent network? Do you enjoy being the go-to person? Join Western Union as French Speaker Senior Specialist, Business Analysis. **Western Union powers your pursuit.** We’ll be looking for you to be...

  • Digital Transaction Analyst

    hace 3 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    Role OverviewWestern Union is seeking a highly skilled Digital Transaction Analyst to join our team. As a key member of our Digital Review Team, you will play a critical role in ensuring the integrity of our digital transactions.Key ResponsibilitiesAnalyze digital transactions to identify potential fraudulent activity and ensure compliance with regulatory...

  • Associate, Anti Money Laundering Compliance

    hace 4 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate, Anti Money Laundering Compliance - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy recognizing and analyzing patterns? Join Western Union as an Associate, Anti Money Laundering Compliance. **Western Union powers your pursuit.** We are...

  • Customer Support Associate

    hace 3 meses

    Santa Ana, Costa Rica Convera A tiempo completo

    The role of the **Associate - Client Services (French and English)** is to facilitate a positive journey for Clients through the efficient and timely handling of pre This role supports and encourages Clients in using online digital tools and identifies opportunities for upsell, working closely with the Sales team. **Request Handling - Pre &...

  • Business Analyst for Digital Business Team

    hace 4 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    **JR0117898 Business Analyst - Santa Ana, Costa Rica** Are you fueled by data and growth? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union as an **Analyst for our Digital Business team.** **Western Union powers...

  • Data Analyst, Quality Review Specialist

    hace 3 días

    Santa Ana, Costa Rica Western Union A tiempo completo

    Data Analyst, Quality ReviewWestern Union is seeking a highly skilled Data Analyst, Quality Review to join our team. As a Data Analyst, Quality Review, you will play a critical role in analyzing QA data, participating in various projects related to Quality Assurance initiatives, and contributing to the development and implementation of new Quality Assurance...

  • Digital Translations Analyst

    hace 4 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Digital Translations Analyst - Santa Ana, Costa Rica** Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it’s time to join Western Union as a Digital Translations Analyst. **Western Union powers your pursuit.** We are looking for someone who...

  • Data Analyst, Quality Review

    hace 3 días

    Santa Ana, Costa Rica Western Union A tiempo completo

    Data Analyst, Quality Review – San Jose, Costa Rica Are you passionate about data? Are you interested in joining a dynamic team that is dedicated to creating a better customer experience? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join...

  • Global Digital Translations Analyst

    hace 3 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Digital Translations Analyst - Santa Ana, Costa Rica** Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it’s time to join Western Union as a Digital Translations Analyst. **Western Union powers your pursuit.** We are looking for someone who...

  • Digital Collections Team Lead

    hace 3 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Digital Collections Team Lead - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Are you energized by working with others to tackle problems and improve processes? Join Western Union as a Digital Collections Team Lead. **Western Union powers your pursuit.** We...

  • Associate, Anti-money Laundering Compliance

    hace 4 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate, Anti Money Laundering Compliance - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy recognizing and analyzing patterns? Join Western Union as an Associate, Anti Money Laundering Compliance. **Western Union powers your pursuit.** We are...

  • Associate, Anti-money Laundering Compliance

    hace 3 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate, Anti Money Laundering Compliance - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy recognizing and analyzing patterns? Join Western Union as an Associate, Anti Money Laundering Compliance. **Western Union powers your pursuit.** We are...

  • Customer Support Associate

    hace 3 meses

    Santa Ana, Costa Rica Convera A tiempo completo

    **Costumer Support Associate (English and French Speaking).** ***The role of the Customer Support Associate is to facilitate a positive journey for Clients through the efficient and timely handling of pre **You will be responsible for**: Request Handling - Pre & post-transaction queries. - Resolve multi-channel Customer transaction queries providing...

  • Digital Collections Team Lead

    hace 2 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    Digital Collections Team Lead - Santa Ana, Costa Rica Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Are you energized by working with others to tackle problems and improve processes? Join Western Union as a Digital Collections Team Lead. Western Union powers your pursuit. We are...

  • Compliance Operations Associate

    hace 4 meses

    Santa Ana, Costa Rica Convera A tiempo completo

    **Associate, Know Your Customer (KYC) Operations (French and English Speaking)** As an Associate at Convera based in our Santa Ana-Lindora office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies. After gathering all the required information about the...

  • Associate, Payments

    hace 4 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate Payments - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions and ensure that service delivery meets customers’ expectations? Are you passionate about achieving goals related to revenue, fraud mitigation, cost reduction, operational enhancements and...