Manager, Technical Support- Remote

Job DescriptionIn this Technical Support Manager position, you will work closely with development and security teams to identify gaps and implement solutions to drive improvements in reliability, security, performance, and availability. You will also provide technical guidance to service partners as needed.

**Technical Account Manager (Remote in Costa Rica)**We are looking for a Technical Account Manager for a large, global US based B2B Software company.This role will focus on post-sales activities to onboard customers and implement the client's solutions and for serving as the main point of contact for customers, providing technical guidance, troubleshooting...

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business...

OverviewSmarsh is a leading provider of digital communication solutions for regulated industries. Our mission is to empower our customers to manage risk and unleash intelligence in their digital communications.We are seeking an experienced Senior Manager, Technical Support to join our Global Technical Support leadership team. This role will provide...

About NetskopeNetskope is a cloud-based security company that protects data wherever it goes. As a leading provider of cloud security, we help organizations redefine their network and data security.Job OverviewWe are seeking an experienced technical leader to join our team as a Technical Support Manager. In this role, you will be responsible for promoting a...

Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will include delivering support to our customers, maintaining high service standards,...

Amzn Support Srvcs Costa Rica is seeking a highly skilled Technical Account Manager to join our team. As a key member of our Selling Partner Support team, you will be responsible for providing world-class support, technical assistance, and account management services to our global partners.Our ideal candidate will have a minimum of 6 months of experience in...

Ready to do your part in the world of Cybersecurity? SonicWall is a leader in cybersecurity and networking solutions that put our partners at the heart of our innovation to ensure ease of doing business in a world full of opportunities. With more than a 30-year history, we embrace an outside-in approach, listening and learning from our partners and customers...

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...

**Technical Support Specialist - Remote Opportunity**We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a vital role in providing exceptional customer service and technical support to our clients.About the Role:Provide technical assistance and troubleshooting services to clients via phone,...

Open source is now the centre of technology innovation, and the new default for tech and traditional companies alike. Canonical Ubuntu is the fastest growing open source platform, with over 20 million users globally. Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu. Our customers are...

**Responsibilities**: - Technical Solutions Representative successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve incoming internal or external businesses and end user's problems...

About the JobThis is an exciting opportunity to join our team as a Technical Support Expert. In this role, you will be responsible for providing top-notch support to our customers, addressing their complex technical concerns, and collaborating with cross-functional teams to ensure customer satisfaction.As a Technical Support Expert, you will work closely...

Technical Support Role at Credito Real USA Finance LLCWe are seeking an experienced Technical Support Professional to join our team in Costa Rica (remote). In this role, you will provide technical assistance to internal stakeholders, ensuring the efficient operation of our systems and applications.Key ResponsibilitiesOffer technical support to internal teams...

Ready to do your part in the world of Cybersecurity?SonicWall is a leader in cybersecurity and networking solutions that put our partners at the heart of our innovation to ensure ease of doing business in a world full of opportunities.With more than a 30-year history, we embrace an outside-in approach, listening and learning from our partners and customers...

Smartsheet is looking for an **Escalations Analyst **to join our Technical Support team who will be responsible for assessing and monitoring open customer escalations. This role is critical in ensuring that escalations are routed to the right places and are cataloged and reported to leadership. This role does not interface directly with customers nor will...

Job Description: Cloudera is looking for a Technical Partner Support Manager who has a passion for making partners successful. You will play a vital role in helping manage strategic partner relationships, work to deliver best in class recommendations that are aligned to both Cloudera and our partner’s business objectives. The individual will work to ensure...

About Scalelab Inc.We are a forward-thinking organization dedicated to delivering exceptional customer experiences. Our vision is to establish a world-class customer support team that sets industry standards for quality and efficiency. As Remote Support Team Manager, you will play a pivotal role in shaping our customer service strategy and driving business...

**Are you excited by the prospect of working with prestigious global brands?** **Do you enjoy working with customers to solve complex technical problems?** **Join our best-in-class global technical support team** Our Team strives to be the most trusted support services partner and to keep our customers online businesses up and running. We utilize tools,...

Job Description:Cloudera is looking for a Technical Partner Support Manager who has a passion for making partners successful.You will play a vital role in helping manage strategic partner relationships, work to deliver best in class recommendations that are aligned to both Cloudera and our partner's business objectives.The individual will work to ensure that...