Technical Support Agent

The agent must provide excellent support service on every single contact following client processes and policies most politely and professionally accomplishing the LOB metrics. Also, the agent must be able to provide prompt answers, solve problems and have communication etiquette. **Responsibilities**: - Provide guidance and information for product...

We are looking for a Junior Customer Support AgentRequirements:English B2 (Advanced)6month of experience in customer supportSchedule: Graveyard (Madrugada)Salary: 526,000 colones (monthly)Onsite positionPossible start date: November 28th to December 9th.

Job Opportunity: Health Tech Agent (French & English) Are you passionate about technology and helping others? Join our team as a Health Tech Agent and become a vital part of our mission to provide exceptional technical support to our valued customers in the medical field! **Responsibilities**: - Ensure accurate documentation of all customer interactions...

Manager, Technical Support (Hybrid, San Jose, Costa Rica)Application Deadline: 26 January 2026Department: Customer TeamEmployment Type: Full TimeLocation: Costa RicaDescription TSM will lead/oversee a team of technical support engineers, responsible for resolving customer issues related to Armis products, such as Centrix, VIPR, and ATI Early Warning,...

**Overview**: The technical support engineer is responsible for OEM equipment repair, this includes 24x7 technical support of client enterprise server and network infrastructure. This position includes consulting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance and...

Technical Support Engineer (Hybrid, San Jose, Costa Rica)Application Deadline: 31 January 2026Department: Customer TeamEmployment Type: Full TimeLocation: Costa RicaDescription Armis is making a major dent in the cybersecurity market. Joining the Armis family means working with dedicated individuals on a mission to enable large organizations to benefit from...

Job Summary / OverviewThe Health Tech Agent French is an integral member of the Customer Experience team, working directly with customers to provide an exceptional customer experience. This role provides product support for Insulet's OmniPod System (for insulin and injectable drugs) and acts as the internal advocate for new and current customers needing...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

AR Holdings busca una persona para el puesto de Technical Support para unirse a nuestro equipo de IT en Costa Rica que instale, mantenga y actualice los equipos de la empresa, tanto de software como de hardware y brinde asistencia a la organización. Algunas de las funciones: Reparar y desarma un PC desde cero y mantenimiento completo. Configurar impresoras...

*Overview*With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and...