Call Center Agent French and English

hace 7 días

San José, Costa Rica IT France A tiempo completo

Job Opportunity: Health Tech Agent (French & English)

Are you passionate about technology and helping others? Join our team as a Health Tech Agent and become a vital part of our mission to provide exceptional technical support to our valued customers in the medical field

**Responsibilities**:

- Ensure accurate documentation of all customer interactions in our CRM system, following established process flows and work instructions.
- Act as an internal representative, advocating for customer needs and ensuring their voice is heard within the organization.

**Requirements**:

- Fluent in both French and English (B2 level or higher), as you will be serving bilingual customers.
- Advanced knowledge of Microsoft Office, enabling you to provide comprehensive technical assistance.
- Good typing speed to ensure efficient and effective support to our customers.
- Availability to work on-site, ensuring seamless collaboration with our dedicated team.

**Salary**: ₡700,000.00 - ₡800,000.00 per month

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