Specialist, Payment Processing

hace 1 semana

Santa Ana, Costa Rica Western Union A tiempo completo

**Specialist, Payment Processing - Santa Ana, Costa Rica**

Are you interested in developing data science and analysis skills using complex and robust data on a time of high performing data analysts? Are you self-motivated, ready to learn, and open to a fun and collaborative team environment? Join the Western Union Compliance Systems and Analytics (CS&A) group as a Senior Data Analyst, Anti Money Laundering Compliance.

**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

**Better requires process discipline and simplification**

As a Specialist Payment Processing, you’ll join the WU Digital Payments team and will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments. You’ll naturally be inclined to always think about how to implement new ideas, products, processes, and improvements. You’ll be comfortable constructing forecasts and making recommendations and strategic plans based on business data and market knowledge. You will analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers. You’ll make a difference by consulting users and leading cross-functional teams to address business issues.

Here are some skills, attributes, and qualifications you will have:

- College or higher degree with 1 to 2 years of experience working in the financial sector
- Online payments and banking experience preferred
- Fluency in English with outstanding verbal, writing, and listening skills (B2+)
- Complete responses to bank inquiries and disputes by preparing comprehensive case reviews
- Good people management skills as you will be responsible for the personal and professional development of the team/employees
- Ability to produce datasets and reports for analysis using PowerBI and Excel
- MS Office proficiency
- Excellent analytical, critical thinking and problem-solving skills with attention to details
- Willingness to ask questions and ability to quickly grasp and master new concepts and requirements, related to product and process knowledge
- Ability to work independently and take ownership of various parts of a project/initiative and follow through until resolution
- Confidence in making instinctual and logical decisions with little or no supervision
- Be self-motivated and results-oriented
- Customer experience mindset
- Having an Agile approach and project management (Scrum, Green Belt, JIRA) and/or any other business intelligence tools (Looker, Snowflake, etc.) is a plus
- Schedule Flexibility is a must. Schedule: Day Shift from 8:00 am to 5:00 pm Days off: TBD

**Join us, and let’s connect the world**

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

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- MA1

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