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Senior Specialist, Settlement Operations

hace 3 semanas

Santa Ana, Costa Rica Western Union A tiempo completo

**Senior Specialist, Settlement Operations - Santa Ana, Costa Rica**

Does playing a meaningful role in Digital Settlement Operations sound exciting to you? How about bringing your Settlement and analytical skills to a global business that is committed to moving money for better? Join Western Union as a Senior Specialist, Settlement Operations.

**Western Union powers your pursuit.**

We are looking for someone who would be part of the Settlement Operations Team as a Senior Specialist, Settlement Operations responsible for assures accurate, valid, and timely settlement, refund, remittance and billing transactions in Western Union.

**Role Responsibilities**
- As a Specialist, you will be responsible to a variety of functions in Digital Settlement.
- Your will work on the reconciliation in the settlement sub-ledgers for credit, debit card, wallet and direct deposit/bank funds in.
- You need to ensure accurate and complete processing within Service Level Agreements.
- The Specialist is in charge to perform the investigation, reconciliation and follow up with the stakeholders.
- You will communicate with stakeholders to find, fix and solve queries as well as responsible for escalating issues and follow-up with management as necessary.
- You need to comply with Western Union Internal policies and applicable regulatory and financial reporting requirements.

**Role Requirements**
- 2-3 years of experience in settlement or accounting operations.
- Solid experience in one or more of the following disciplines: general accounting, accounts receivable, cash reconciliation, settlement reconciliation.
- High
- sense of urgency, analytical skills, proactivity, teamwork, and communication skills.
- Proven time management.
- Attention to details.
- Intermediates excel.
- Strong Settlement Knowledge is a plus.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

Your Costa Rica
- specific benefits include:

- Asociación Solidarista
- Paid time off including extended maternity leave.
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy