Senior Salesforce Administrator

hace 1 semana

Heredia, Costa Rica TTEC A tiempo completo

Senior Salesforce Administrator - Sales Cloud - Remote

**Position Summary**

Provides services to the TTEC sales, marketing and finance teams through system configuration, system maintenance, data maintenance, report generation and business analysis. Activities include system setup, report design and development, and user support. Work is performed primarily within Salesforce. com (SFDC) Sales Cloud and Microsoft Office. Data Loader is a key toolset for the role.
**Duties and Responsibilities**
- Define, analyze and interpret business requirements.
- Design, configure and test changes to SFDC.
- Create technical documentation and user documentation.
- Define and maintain appropriate structures for user security and permissions; administer user security assignments.
- Set up new users and support user training.
- Perform and support periodic data and system cleansing exercises.
- Develop reports and dashboards in SFDC. Prepare scheduled and ad-hoc reports, as needed.
- Support data conversion for system enhancements and integration of acquired companies onto TTEC's SFDC instance.
- Install and configure integration of packaged apps and upgrades; perform troubleshooting
- Other tasks as assigned.

**Qualifications**
- At least 2 years work experience with Excel-based reporting, including Pivot Tables and Charts
- Demonstrated ability to create & modify validation rules, flow and process builder, basic triggers and perform troubleshooting
- Demonstrated ability to gather and document business requirements, solution alternatives and system design
- Detail-oriented; able to spot data anomalies, understand their impact on business process and decisions, and recommend actions to improve data accuracy
- Self-starter; able to manage own workload, meet deadlines and proactively work with stakeholders to adjust priorities when needed
- Able to manage multiple assignments simultaneously, and perform routine scheduled tasks such as standard weekly, monthly and quarterly reports without prompting
- Able to work well with a team or multiple teams, particularly in a remote environment
- Strong English communication skills, both written and verbal
- Able to work US Central or Mountain Time schedule Monday-Friday
- Able to work after hours or weekends for special projects or implementations, as determined and scheduled in advance (typically no more than 2 times per year)

**What You Can Expect**
- Dedication to your career growth and professional development
- Actively diverse and inclusive culture
- Community-minded organization committed to giving back
- Global team of curious lifelong learners guided by our company values
- And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you

**Notice to external Recruiters and Recruitment Agencies**: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

LI-Remote

**Primary Location**: : CR-Costa Rica-Heredia
** Job**: : Sales / Business Development

JSGYM-TE

  • Salesforce Industries Solution Architect

    hace 3 días

    Heredia, Costa Rica SGF Global A tiempo completo

    **Salesforce Industries Solution Architect - Healthcare (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Salesforce Industries Solution Architect - Healthcare, for IT enterprise in Heredia, Costa Rica. **Overview**: As a Salesforce Industries Architect, you will have the opportunity to get in on the ground floor of a new division created...

  • Administrator, Sr Systems

    hace 2 semanas

    Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Administrator, Sr Systems**: - Remote Eligible: Onsite- Onsite Location(s): Heredia, H, CR**Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing...

  • Senior Unix Systems Administrator

    hace 4 semanas

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Home Department: Information Technology & Systems Schedule: Full Time Shift: Day Shift **Company Description**: Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting...

  • Senior Unix Systems Administrator

    hace 2 semanas

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Home Department: Information Technology & Systems Schedule: Full Time Shift: Day Shift **Company Description**: Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting...

  • Senior Unix Systems Administrator

    hace 2 semanas

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial...

  • Senior Unix Systems Administrator

    hace 2 días

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Home Department: Information Technology & Systems Schedule: Full Time Shift: Day Shift **Company Description**: Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting...

  • Salesforce Admin and Automation Specialist

    hace 5 días

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Product Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We...

  • Salesforce Admin and Full-Stack Developer

    hace 4 semanas

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Product Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We...

  • Salesforce Admin and Full-Stack Developer

    hace 2 días

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Product Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We...

  • Billing Administrator Senior

    hace 4 semanas

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Finance Schedule: Full Time **Company Description**: **Experian is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.** Experian unlocks the power of data to...

  • Billing Administrator Senior

    hace 2 días

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Finance Schedule: Full Time **Company Description**: **Experian is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.** Experian unlocks the power of data to...

  • Senior Analyst- Business Intelligence/salesforce

    hace 1 semana

    Heredia, Costa Rica Moody's A tiempo completo

    The MA Business Planning (FP&A) team supporting Moody’s Analytics is in search for a development focused, organized individual with exceptional communication skills to enhance in key sales and financial reporting. **Responsibilities**: - Develop tools and reports to capture near real time analytics through operational efficiency and utilizing interactive...

  • Infrastructure Senior Tech Analyst

    hace 6 días

    Heredia, Costa Rica Citi A tiempo completo

    The Oracle Analyst (Infrastructure Senior Technology Analyst as known internally) is Technical database position designed for a senior level technician who can provide technical thought leadership for the platform on a regional scale. **Responsibilities**: Create complex project plans, perform impact analyses solve/work high impact problems/projects, and...

  • Pos Systems Administrator

    hace 2 semanas

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: **Job Summary**: The Level 1 Point-of-Sale (POS) System Administrator is responsible for administrating and supporting client’s operating system environments according to best practices, while ensuring high levels of system availability and performance. This position participates in software builds, configuration, staging, testing/validation,...

  • Business Analyst Iii

    hace 4 días

    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Salesforce System Administrator/Support Specialist SALESFORCE SYSTEM ADMINISTRATOR/SUPPORT SPECIALIST (REMOTE/HYBRID) **DESCRIPTION**: You will learn a lot by working with top-industry and extremely knowledgeable peers and teams such as Engineering, Sales/Partner/Pricing and Deal...

  • Senior System Administrator in Digital Workplace

    hace 2 semanas

    Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Work mode**:Hybrid**Onsite Location(s)**:Heredia, CR**Additional Locations**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and...

  • Senior Collections Analyst

    hace 1 semana

    Heredia, Costa Rica Equifax A tiempo completo

    As a senior collections analyst, you will manage collection efforts for assigned portfolios of accounts, conduct detailed research, queries, reconciliation and analysis required to resolve all nonpayment or account disputes. Process payments from customers and produce account status reports for management review. **What you’ll do** - Manage collection...

  • Business Analyst Iii

    hace 2 semanas

    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst III (Salesforce Administrator) BUSINESS ANALYST III (REMOTE/HYBRID) **MAJOR RESPONSIBILITES**: - You and your peers provide day-to-day support on SFDC/Tableau CRM/CPQ modules to internal users. In doing so, you will partner with support teams in business...

  • Senior Collections Analyst

    hace 4 días

    Heredia, Costa Rica Equifax A tiempo completo

    As a senior collections analyst, you will manage collection efforts for assigned portfolios of accounts, conduct detailed research, queries, reconciliation and analysis required to resolve all nonpayment or account disputes. Process payments from customers and produce account status reports for management review. **What you’ll do** - Manage collection...

  • Sr. QA Engineer

    hace 4 días

    Heredia, Costa Rica Moody's A tiempo completo

    The Senior QA Engineer - Salesforce require the competencies of a Sr. QA Engineer in understanding the business requirements and that the developed products meet the design specifications, a Technical QA engineer in creating the test strategy by understanding how technology has been used to address the business use cases, a Automation QA Engineer to...