Strategic Relationship Representative

hace 1 semana

San José, Costa Rica Palo Alto Networks A tiempo completo

Company Description
**Our Mission**

At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

**Job Description**:
**Your Career**

The role of Strategic Relationship Representative (SRR) is key to ensuring the success of Palo Alto Network’s fast-growing customer base. With goals and quotas aligned directly to customer retention, you are an inside role which is central to positioning renewals and additional software and hardware to current customers.

**Your Impact**
- Focus on upselling to a more extensive product line or to motivate the customer to potentially consider broad new product purchase
- Evaluate the customers current account; discuss its effectiveness and how their business needs may require different products
- Enthusiastic, driven and confident: ability to clearly and persuasively articulate the company’s mission, product and business opportunity
- Diligently follow up and coordination with Renewals Sales Team, Field Sales Teams, Sales Managers, Inside Sales, Channel Partners and End Users to bring in new expansion and add-on business
- Ability to quickly build productive relationships in a fast-paced, high-performance environment
- Handle the entire sales process from quote generation, collaborating with all entities, and opportunity closure
- Maintain regular communications with the Sales Account Managers regarding their accounts to ensure they are fully aware of customer interests and status and to recommend follow up with the customer on broader opportunities

**Qualifications**:
**Your Experience**
- Experience in managing customer base for all Enterprise and Commercial accounts
- Experience in sales and knowledge of SaaS-based architectures, ideally in a networking and/or security context - awareness of SASE technology is preferred
- Proven ability to learn new technology quickly, adapt to changing needs and possess strong analytical skills
- Passionate about sales and consistent track record of achieving and exceeding sales goals
- Excellent time management and interpersonal skills
- Ability to build quotes with various product configurations
- Configurations are not typical but not standard
- Expertise to work within Salesforce for forecasting and CPQ for quoting
- At the senior levels you have:

- Validated sales results and forecast track record
- Solid product knowledge
- Strong communications skills
- Skilled with the sales systems, forecasting and quoting

Additional Information

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website.

**Covid-19 Vaccination Information for Palo Alto Networks Jobs**
- Vaccine requirements and disclosure obligations vary by country.
- Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:

- The job requires accessing a company worksite
- The job requires in-person customer contact and the customer has implemented such requirements
- You choose to access a Palo Alto Networks worksite
- If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

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