Offboarding Delivery Specialist
hace 1 semana
Job Summary
The HR Service Administrator is an integral part of IBM, responsible for delivering HR-related services and supporting employees as they support our customers and clients. This role involves creating an outstanding employee experience by providing personalized services and working with various areas of the global organization.
Key Responsibilities
- Accountable for end-to-end regional separations processing in compliance with legal, financial, and company policies.
- Execute daily operations, interact with employees and ex-employees, and provide information during the Offboarding process.
- Initiate continuous improvement opportunities in delivery processing to eliminate non-value add steps and simplify processes.
- Interact with key stakeholders, including country HR leaders, ER/LR teams, and counterparts in upstream and downstream processes.
- Ensure timely business reports, issue logs, and trackers are produced.
- Display a proactive behavior with the ability to meet deadlines while complying with policy and process guidelines.
- Work collaboratively, display flexibility, and respond positively in a changing environment.
Required Technical and Professional Expertise
- Experience in HR operations, preferably multi-region.
- Experience in understanding and documenting desk procedures and processes.
- Demonstratable experience of process optimization initiatives in HR processing.
- Excellent English communication skills with experience in managing global stakeholders.
About IBM
IBM Corporate Headquarters (CHQ) team represents a variety of functions, including marketing, finance, legal, operations, HR, and more, all working together to solve complex problems, help clients achieve success, and build collaborative work environments for IBMers.
As an IBMer, you'll be able to learn and develop yourself and your career, encouraged to be courageous and experiment every day, all while having continuous trust and support in an environment where everyone can thrive, regardless of their personal or professional background.
Our IBMers are growth-minded, always staying curious, open to feedback, and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues, keeping in mind a team-focused approach to drive exceptional outcomes for our customers.
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