Order Management Specialist

hace 3 semanas


Escazú, Escazú, Costa Rica Cornerstone Building Brands A tiempo completo
About Our Opportunity

We are seeking a highly skilled and experienced Project Manager to join our team at Cornerstone Building Brands. As a Project Manager, you will be responsible for facilitating quality and accurate Quotations, Purchase Orders, and Work Orders, and managing the end-to-end process to ensure customer expectations are exceeded.

Major Responsibilities:
  1. Project Execution: Own complete execution end to end, facilitating quality and accurate Quotations, Purchase Orders, and Work Orders.
  2. Order Processing: Provide accurate and efficient processing of orders, quotations, and inquiries from builders, including clarifying, communication, order/write-up, and expediting orders in accordance with established policies and procedures.
  3. Customer Communication: Communicate drawing and shipping schedules with customers/builders after they are established.
  4. Change Order Management: Confirm/verify pricing received accurately reflects scope of work defined on Purchase Orders.
  5. Customer Response: Promptly and professionally respond to all Customer, Builder, and District Sales Manager inquiries.
  6. Change Order Analysis: Analyze and discuss with Customers and Builders the cost and scheduling impact of potential Change Orders, and notify other departments of those changes.
  7. Change Order Processing: Price and process Change Orders promptly to ensure customer expectations are met while maintaining or improving margins.
  8. Interdepartmental Communication: Effectively communicate with other departments to ensure customer expectations are exceeded.
  9. Product Knowledge: Continually improve understanding of Cornerstone Building Brands Products and Procedures, as well as improving ability to read and interpret Architectural Plans and Specifications.
Qualifications:
  1. 3-5 years of proven experience with quotations, purchase orders, and work orders, and project management in manufacturing/construction/metal building industries.
  2. Advanced understanding of general construction fundamentals and engineering principles.
  3. Advanced ability to read and interpret architectural plans and specifications.
  4. Mastery of low and medium complexity technical projects, with some experience around executing high-level complexity technical projects.
  5. Advanced proficiency in English (B1 or above).
  6. Proficient in the use of Microsoft Outlook, Word, Excel, and PowerPoint.
  7. Effective written and verbal communication skills, with people at all levels, both internally and externally.
  8. Bachelor's degree desirable, but not required.


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