Order Operations Specialist

hace 1 mes

Escazú, Escazú, Costa Rica Cornerstone Building Brands A tiempo completo

About Cornerstone Building Brands:

Cornerstone Building Brands is a leading manufacturer of exterior building products in North America, serving both residential and commercial markets. We are committed to providing exceptional solutions that meet our customers' needs.

The Project Manager position plays a crucial role in facilitating quality quotations, purchase orders, and work orders. This role is responsible for managing the end-to-end process to ensure customer expectations are exceeded and prompt, courteous responses are provided.

Major Responsibilities:

  • Exhibit mastery of low and medium complexity technical projects, owning complete execution end-to-end.
  • Provide accurate and efficient processing of orders, quotations, and inquiries from builders, including clarifying communication, order/write-up, and expediting orders according to established policies and procedures.
  • Communicate drawing and shipping schedules with customers/builders after they are established.
  • Verify pricing received accurately reflects scope of work defined on Purchase Orders.
  • Promptly and professionally respond to all Customer, Builder, and District Sales Manager inquiries.
  • Analyze and discuss with Customers and Builders the cost and scheduling impact of potential Change Orders, notifying other departments of those changes.
  • Price and process Change Orders promptly to ensure customer expectations are met while maintaining or improving margins.
  • Effectively communicate with other departments to exceed customer expectations.
  • Continually improve understanding of Cornerstone Building Brands Products and Procedures as well as ability to read and interpret Architectural Plans and Specifications.

Qualifications:

  • 3-5 years of experience with quotations, purchase orders, and work orders, and project management in manufacturing/construction/metal building industries.
  • Advanced understanding of general construction fundamentals and engineering principles.
  • Ability to read and interpret architectural plans and specifications.
  • Mastery of executing low and medium level complexity technical projects, with some experience in high-level complexity technical projects.
  • Advanced proficiency in English (B1 or above).
  • Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
  • Effective written and verbal communication skills, with people at all levels, internally and externally.

Salary: $80,000 - $110,000 per year

This salary estimate is based on industry standards and location.

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