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We are seeking a highly skilled Rewards Team Lead to oversee compliance monitoring, quality assurance, and data protection activities. This role involves ensuring the effective use of enabling technology, including case management tools. The successful candidate will also plan and implement daily activities, monitor and improve team performance, and drive customer satisfaction.
This position requires experience in leading teams, coaching, and mentoring, as well as managing performance driven by service level agreements and metrics. Strong analytical skills, stakeholder management, and time management are essential for this role. Additionally, the ideal candidate will have experience with compensation and/or project management related functions, advanced English language proficiency, and intermediate/advanced Microsoft Office skills, particularly in Excel.
