Dls and Leave Services Team Lead

Bachelor's degree or 3+ years of professional experience.- 1+ year of experience in Human Resources or DLS.- Demonstrated Experience in MS Word, Excel, Access, Outlook and PowerPoint.Job summaryKey job responsibilities- Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees- Serve as a point of...

Job SummaryWe are seeking a highly skilled Dls Escalations Specialist to join our team at Amazon. As a key member of the Disability and Leave Services (DLS) Escalations team, you will be responsible for monitoring and triaging sources of escalations, creating and managing cases in system of record, coordinating with various stakeholders, and other tasks as...

About the JobWe are seeking an experienced Program Manager to lead our Disability and Leave Services team. The successful candidate will have a proven track record of project management and leadership, with the ability to develop and maintain project plans, identify resource needs, and manage project schedules.You will be responsible for expanding DLS Leave...

Bachelor's degree in HR, business, or other relevant field, or equivalent professional or military experience- 2+ years overall relevant experience, specializing in working with employees on disability, leave of absences, human resources, or employee relations functions.- Knowledge of federal and state disability laws regarding access for people with...

Job DescriptionThe ERC DLS Team Manager is responsible for setting the vision and direction for their team, ensuring that we deliver exceptional customer experiences in the leave and disability space.This includes:Managing and leading a team of highly skilled contact center agents who provide services in the leave, disability, and accommodation...

Key ResponsibilitiesAs a Dls Escalations Specialist, you will challenge assumptions of why a process or service failed, ask tough questions to get to the root cause of the problem, and utilize a case management system to track and manage details of multiple cases simultaneously. You will also simplify complex DLS language while concisely summarizing the...

Amzn Support Srvcs Costa Rica is seeking an experienced professional to lead the Disability and Leave Services (DLS) team in its mission to deliver best-in-class case management programs. The successful candidate will drive process redesign, operational leadership, and project management to achieve service globalization and infinite...

Company OverviewWe are a leading provider of support services for Amazon employees, with a focus on delivering exceptional customer experiences in the leave and disability space.The ERC DLS Team Manager plays a critical role in setting the vision and direction for our team, ensuring that we meet the highest standards of quality and productivity.Manage and...

Job SummaryWe are seeking an experienced case manager to join our team as a Dls Case Manager. In this role, you will be responsible for initiating and responding to inquiries about leave and disability events, benefits, and options available to employees.Key Responsibilities Serve as a point of contact for assigned employees (150 - 200 employee cases) to...

Amzn Support Srvcs Costa Rica is seeking an experienced professional to join our Disability and Leave Services (DLS) team as a Team Lead. The successful candidate will be responsible for driving process improvements, leading cross-functional teams, and developing training programs to enhance quality and productivity.Responsibilities:Develop and implement...

Role OverviewThis is a senior-level role that requires exceptional leadership skills to manage projects in a fast-paced environment. As the Program Manager of Disability and Leave Services, you will focus on implementing processes and policy initiatives that support DLS's ability to serve a rapidly growing employee base.The position involves partnering with...

Job summary**Responsibilities**:- Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees- Serve as a point of contact for assigned employees (150 - 200 employee cases) to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the...

**Job Summary**We are seeking a highly skilled Disability Leave Services Specialist to join our team at Amzn Support Srvcs Costa Rica. This is a unique opportunity to work with a dynamic organization and contribute to the success of our employees.In this role, you will be responsible for providing holistic case management services to employees on leave or...

Disability and Leave Services TeamWe are a dedicated team at Amzn Support Srvcs Costa Rica, passionate about supporting the well-being and productivity of our employees. As a member of our team, you will have the opportunity to make a meaningful impact on the lives of our employees.Job DescriptionIn this role, you will serve as a Senior Leave Manager,...

About Amzn Support Srvcs Costa RicaWe are a diverse and dynamic team at Amzn Support Srvcs Costa Rica, committed to delivering exceptional support services to our employees. As an integral part of our team, you will play a vital role in ensuring the well-being and productivity of our workforce.Job SummaryWe are seeking a skilled Employee Support Specialist -...

Job SummaryWe are seeking an experienced Operations Manager to lead our Pay Services team in Costa Rica. As a key member of the Amzn Support Srvcs Costa Rica organization, you will be responsible for managing the day-to-day operations of the team, ensuring high service delivery and execution.Main ResponsibilitiesLead and develop a team of 15-20 associates...

Key ResponsibilitiesInitiate and respond to inquiries about leave and disability events, benefits, and options available to employeesServe as a point of contact for assigned employees to provide case management services, including reviewing medical documentation to adjudicate leavesLeverage duration guidelines, best practice tools, and Amazon resources to...

1+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management- Bachelor's degree from accredited university or equivalent experience- Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPointJob summary Amazon's Disability and Leave Services (DLS) team in the Employee Services...

Welcome to Amazon Support Services Costa Rica Srl - B20, where we're driven to deliver exceptional results through innovative solutions!We're seeking an experienced Offshoring Specialist to lead our team in driving new business growth and maximizing revenue.As a key member of our team, you'll have the opportunity to work with diverse stakeholders, including...

Job Description:We are seeking a highly skilled professional to serve as a key point of contact for employees navigating leave and disability events. As a Leave and Disability Program Manager, you will provide comprehensive case management services, ensuring that employees receive the support they need to manage their leave and return to work smoothly.Key...