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San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob OverviewAt Amzn Support Srvcs Costa Rica, we're committed to delivering exceptional services to our employees. As a Senior Accommodations Manager for our Disability and Leave Services team, you'll play a crucial role in driving process improvements and policy initiatives that support our growing employee base.
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hace 3 semanas
Key Responsibilities
As a Dls Escalations Specialist, you will challenge assumptions of why a process or service failed, ask tough questions to get to the root cause of the problem, and utilize a case management system to track and manage details of multiple cases simultaneously. You will also simplify complex DLS language while concisely summarizing the issues, defining the defects or service failures and outlining robust corrective action.
