Administrative Operations Director

hace 2 días


San José, San José, Costa Rica Gensler A tiempo completo

**Your Role**

The Office Manager is responsible for ensuring the smooth operation of the office and overseeing administrative support, ensuring compliance with local regulations and Free Trade Zone requirements.

The role encompasses financial and administrative tasks, as well as serving as the main point of contact for government agencies and the office building administration.

**What You Will Do**

  • Provide leadership, direct management, oversight, coaching, development and support for Office Services Supervisor, Workplace Experience Coordinator and Receptionist.
  • Ensure reception coverage from 8:30-5:30 each day.
  • Lead and collaborate with the Office Services Team to create a welcoming, warm and comfortable workplace for team members, clients and guests.
  • Responsible for the successful planning and logistics of all office events (internal and external), including Staff Meetings/Town Halls, Holiday/Bonus/Wellness Events, Appointments Day, Office Tours, Client meetings and other similar events.
  • Manage and coordinate all office moves, renovations, furnishings and seating assignments.
  • Work closely with Office Leaders on studio space planning and seating.
  • Forecast upcoming changes and develop scenarios.
  • Responsible for all budgets related to the office (events, storage, supplies, repairs, maintenance, studio moves, food + beverages, etc.).
  • Review and approve invoices for all services performed and purchases made.
  • Streamline operations and maintain efficiencies by finding ways for continuous improvements.
  • Responsible for building/office security programs.
  • Free Trade Zone compliance and audits.

**Your Qualifications**

  • Bachelor's Degree.
  • 10+ years of experience in office/facilities and team management.
  • Event planning/management experience is required.
  • Strong customer service background.
  • Experience successfully managing and motivating a team.
  • Approachable personality with excellent communication skills.
  • Strong facilitation, team building, relationship and problem-solving skills.
  • A demonstrated ability to partner with the business to uncover business needs and objectives, craft appropriate strategies, and identify/implement efforts to help achieve goals.
  • High attention to detail, organized with strong follow-through.
  • Strong verbal and written communication skills.

**Life at Gensler At Gensler**

We are committed to delivering best-in-class design, and we enjoy life just as much. Our offices reflect our people's diverse interests, with curated art exhibits, internal design competitions, and 'Well-being Week.' We encourage every person at Gensler to lead a healthy and balanced life.

Our comprehensive benefits include subsidized health and life insurance, profit sharing, annual bonus, LinkedIn learning, holiday observance, additional PTO days every 5 years and employee assistance programs.

We reimburse tuition for certain eligible programs or classes, viewing professional development programs as strategic investments in our future.



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