Microsoft Exchange Systems Administrator
hace 2 semanas
Thermo Fisher Scientific is a leading scientific instrumentation company seeking an experienced Microsoft Exchange Systems Administrator to join our Global Messaging Services team.
We offer a competitive salary of $110,000 - $140,000 per year, based on experience and location. Our benefits package includes medical, dental, and vision insurance, 401(k) matching, and generous paid time off.
As a Microsoft Exchange Systems Administrator, you will be responsible for managing and maintaining our various Microsoft Exchange systems, including Exchange Online and on-premise environments. You will configure policies, deploy custom and third-party apps, and provide general support for Microsoft Teams.
Your duties will include:
- Managing mailbox migrations from on-prem to cloud and tenant to tenant;
- Maintaining globally distributed cloud and on-premise appliances that support our enterprise messaging systems;
- Fulfilling work requests and resolving issues using our corporate Service Desk Management tool;
- Resolving user requests and issues promptly, communicating with users as work progresses and once the incident or request is resolved;
- Participating in the 24x7 on-call rotation, responding to alerts from our Global IT Operations Center or Major Incident Managers for issues within your scope.
To succeed in this role, you will need a minimum of five years of paid professional experience administering and maintaining Microsoft Exchange Online/Office 365 or Microsoft Teams in a medium to enterprise organization. You should have a working knowledge of current Microsoft Office 365 licensing and excellent customer service skills.
We are looking for a highly motivated individual who can work calmly through high-pressure situations with a wide range of executives and colleagues needing help. You should have excellent troubleshooting skills and be able to logically work through a problem to its successful resolution with cross-functional teams. Solid communication skills, both written and verbal, are also essential.
Please note that we value diversity and inclusion in the workplace and encourage applications from qualified candidates of all backgrounds.
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