Agent Database Administrator 3

hace 6 días


Santa Ana, Costa Rica Western Union A tiempo completo

**Agent Database Administrator 3- Santa Ana, Costa Rica**

Are you ready to use your analytical skills and eye for detail for one of the world’s largest FinTech organizations? Are you ready to unleash your potential in a global business that is committed to moving money for better? Join Western Union as an Agent Database Administrator 3.

**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

**Better requires process, discipline, and simplification**

This position has full responsibility of the setup and maintenance of databases in company’s systems through a process that involves extensive coordination with various global functional units such as Finance, Legal, Field Operations, Systems, Treasury, etc. Ensures a timely and accurate systems set up, creates, and maintains downloadable files for our Global Agents, having intermediate level expertise on FIF, Delivery Services, Templates, Error Codes worldwide. Changes to these databases have a direct impact on company’s ability to perform operations as well as accuracy behind financial reports, Network Agents, and Commercial subscribers’ configuration. Supports implementations conducted by the Specialist Agent Database Administrators on the team, which include research, analysis, documentation, problem resolution including post rollout reviews; performs under continuous alert mode and awareness of the task’s impact, relates well cross-culturally and cross-functionally to perform responsibilities which are dependent on external input, Having intermediate to high expertise level in the overall function.

Here are some skills, attributes, and qualifications you will have:

- High School degree, Pursuing a career, bachelor’s degree, or a technical background
- 6+ Months of related experience in areas that add business and operative value to the organization
- Problem Solving, Self
- Driven
- Assertive Communication, Follow Through, Customer Service, Fast learner, Detail Oriented, Accountable
- Medium to advanced level in MS Excel and MS Office Literate
- Analytical skills, ability to follow instructions, procedures, and deadlines
- Problem-solving skills
- Fluent in English B2 and above
- 3rd language is a plus

**Join us, and let’s move money for better**

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.



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