Systems Engineer
hace 1 mes
Thermo Fisher Scientific is seeking a highly skilled Systems Engineer to manage and maintain our Microsoft Exchange and Teams environments. As a key member of our Global Messaging Services team, you will be responsible for administering MS Exchange objects, troubleshooting mail flow issues, and performing on-premise Exchange server maintenance and patching.
This role requires strong technical expertise in Microsoft Exchange Online and Office 365, as well as excellent customer service skills to work effectively with executives and colleagues. You will also participate in the 24x7 on-call rotation, responding to alerts from our Global IT Operations Center or Major Incident Managers for issues within your scope.
We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience. If you have a minimum of five years of paid professional experience administering and maintaining Microsoft Exchange Online/Office 365 or Microsoft Teams in a medium to enterprise organization, we encourage you to apply.
Key Responsibilities:
- Manage and maintain Microsoft Exchange systems, including Exchange Online and on-premise environments
- Configure policies and deploy custom and third-party apps for Microsoft Teams
- Maintain globally distributed cloud and on-premise appliances that support our enterprise Messaging systems
- Perform mailbox migrations from on-prem to cloud and Tenant to Tenant
- Resolve user requests and issues promptly, communicating with colleagues as work progresses
- Participate in the 24x7 on-call rotation, responding to alerts from our Global IT Operations Center or Major Incident Managers
Preferred Qualifications:
- Minimum of five years of paid professional experience in administering and maintaining Microsoft Exchange Online/Office 365 or Microsoft Teams
- Working knowledge of current Microsoft Office 365 licensing
- An associate's degree or equivalent in Information Systems, Computer Science, or another technical field (or five years of additional direct and applicable professional experience in the IT field)
- Excellent customer service skills and ability to work calmly through high-pressure situations
- Excellent troubleshooting skills and ability to logically work through problems to successful resolution
- Solid communication skills, both written and verbal
About Us:
Thermo Fisher Scientific is a leading global life sciences company that enables our customers to make the world healthier, cleaner and safer. We are passionate about pushing the boundaries of what is possible and driving innovation in areas such as healthcare, energy, and education.
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