Customer Support Associate
hace 3 días
We are seeking a highly skilled Customer Support Associate to join our team at Sgf Global. In this role, you will be responsible for delivering exceptional customer service and support.
Primary Responsibilities:
- Follow up on any open issues to resolve internal requests quickly.
- Perform outbound calls when required.
- Provide feedback on process, top inquiries, system issues to management.
- Work closely with other specialists in other regions and share info.
- Attend & organize meetings with stakeholders.
- Support and help investigate to deliver process documentation.
Required Skills and Qualifications:
- Experience in customer service or any customer-facing environment is an advantage.
- Excellent communication skills in English, both written and verbal, additional languages are an advantage.
- Quick learner and able to comprehend interdependency of multiple programs/processes.
- Ability to stay calm, cool, and collected when dealing with difficult situations.
- Exceptional organizational and problem-solving skills; keen attention to detail.
- Strong team player but willing to speak up and share ideas.
- Ability to identify root cause of an issue/inquiry and offer solutions.
- Self-motivated in a cross-functional, fast-paced and dynamic environment.
- Hands-on experience with PRM systems, Sales Force experience is preferred.
- Proficient with MS Office Suite.
-
Technical Support Associate
hace 4 días
San Francisco, Heredia, Costa Rica Patientpop A tiempo completoAbout the Role:Patientpop is looking for a talented Technical Support Associate to help us deliver exceptional customer experiences. As a member of our Technical Services team, you will work closely with our customer-facing integrations teams to ensure seamless integration between Patientpop and healthcare practices' systems.Your Key Responsibilities:Provide...
-
Technical Support Associate: Customer Experience
hace 11 horas
San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completoKyndryl OverviewKyndryl is a leading technology services company that empowers organizations to innovate, build capabilities and create value through our state-of-the-art resources and Fortune 100 clients. Our goal is to create a workplace where all employees can bring their whole self to work and contribute to our equitable culture.The Job DescriptionAs a...
-
Customer Support Associate
hace 6 días
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completoAs a key member of the Sgf Global team, you will provide exceptional customer support through phone interaction. Your role will involve responding to orders, general customer inquiries, and resolving customer complaints in a professional and courteous manner.Key Responsibilities:Respond to customer calls and resolve issues in a timely and efficient...
-
Customer Service Associate
hace 3 días
San Francisco, Heredia, Costa Rica Pts Consulting Services A tiempo completo**Company Overview**Pts Consulting Services is a professional services firm dedicated to delivering exceptional customer service.**Job Description**We are seeking a highly skilled and experienced Customer Service Associate to join our team. In this role, you will be responsible for providing top-notch support to our clients, resolving their queries and...
-
Customer Service Team Member
hace 3 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo**Job Title:** Cia Operations Associate, Advertising Customer**About Us:** Amzn Support Srvcs Costa Rica is a leading provider of customer support services.We are seeking a highly organized and detail-oriented individual to join our team as a Cia Operations Associate, Advertising Customer.The ideal candidate will have 1-2 years of experience with operations...
-
Technical Support Associate
hace 5 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAre you ready to take your customer service skills to the next level? At Equifax, we're seeking a talented Technical Support Associate to join our dedicated team.In this role, you'll be responsible for:Recording technical issues and solutions in our ServiceNow platform.Communicating unresolved issues to the next level of support, ensuring thorough...
-
Sales Support Associate Manager
hace 7 horas
San Francisco, Heredia, Costa Rica Bayer A tiempo completo**Job Description**We are looking for a highly skilled and organized Sales Operations Support Associate to support our sales customer business managers with promotion and term management tasks.The successful candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced and dynamic environment.**Key...
-
Customer Support Specialist
hace 13 horas
San Francisco, Heredia, Costa Rica Experian A tiempo completoAt Experian, we are committed to unlocking the power of data to create a better tomorrow. As a Client Services Associate II, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Provide top-notch customer care in a fast-paced environmentDiagnose and resolve complex problems related to...
-
Customer Support Associate
hace 4 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoAbout this role:We are seeking an experienced Insurance Plan Clerk to join our team at Auxis.In this role, you will work closely with our clients to ensure that reinstatements, modifications, and cancellations of insurance policies are timely and accurately updated in our databases.You will have an important role in determining patient insurance status and...
-
Customer Service and Support Associate
hace 6 horas
San Francisco, Heredia, Costa Rica Moody'S A tiempo completoWe're looking for talented professionals to join our People Team and power Moody's growth with exceptional talent developed through impactful insights, processes, and experiences in an inclusive community where people want to come and stay.The People Services & Solutions Americas Hub Associate role involves serving as the initial owner and resolution...
-
Support Services Associate
hace 6 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoKey ResponsibilitiesThe Support Services Associate will be responsible for performing various administrative tasks, including data entry, document preparation, and correspondence. This role requires excellent communication skills, attention to detail, and the ability to work independently in a fast-paced environment.Enter and retrieve information from...
-
Psst Sr. Associate, Physical Stores Support Team
hace 7 días
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoSpeak, write, and read fluently in English- Experience with Excel- 2 years experience supporting internal teams/stakeholders, merchant-service, or customer-service.The Physical Stores Support Team executes SOPs to aid Corporate teams with product selection & onboarding, merchandising, marketing, inventory and pricing functions for Amazon branded brick and...
-
Customer Support
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoCompany Description**Experian is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.**Experian unlocks the power of data to create opportunities for consumers, businesses and society.At life's big moments - from buying a home or...
-
Customer Service Representative
hace 3 días
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoBosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. We utilize the latest technology and the Internet of Things to develop integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Our Team:We have around 9,000 associates at 27...
-
Customer Service Associate
hace 6 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoJob DescriptionWe are seeking a skilled and dedicated Dental Implant Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with our products.Responsibilities:Provide superior customer service over the telephone to our customer...
-
Desktop Support Senior Associate
hace 2 semanas
San Francisco, Heredia, Costa Rica Ntt Data A tiempo completoJob Description NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a [[Technical Analysis Senior Associate]] to join our team in [[Heredia]], [[Heredia]], [[Costa Rica]].Position's General...
-
Technical Support Senior Associate
hace 1 semana
San Francisco, Heredia, Costa Rica Ntt Data A tiempo completoJob Description NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a [[Technical Analysis Senior Associate]] to join our team in [[Heredia]], [[Heredia]], [[Costa Rica]].Position's General...
-
Customer Experience Associate
hace 4 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoResponsibilities:Incident/Request/Problem/Knowledge ManagementPerform Incident and Request Queue Management for Auxis clients and assign tickets as appropriate.Provide first-level contact, convey resolutions to customer issues, and follow up.Properly escalate unresolved queries to the next level of support.Utilize excellent customer service skills and exceed...
-
Hospitality Support Associate
hace 6 horas
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo**About Marriott International**Marriott International, Inc. is a leading global hospitality company, operating a portfolio of brands that cater to diverse tastes and preferences. With over 100 beautiful properties around the world, Marriott Hotels is committed to providing unforgettable experiences for its guests.We believe that our associates come first,...
-
Billing Associate
hace 3 semanas
San Francisco, Heredia, Costa Rica Moody'S A tiempo completoThe Customer Billing team is responsible to deliver a high-quality invoicing service to MIS customers and provide key business partners with the data needed to develop successful strategies.The function has direct impacts on the organization's financial results, including revenue recognition, regulatory/ financial reporting.The Associate is expected to...