Digital Transformation Strategist
hace 24 horas
Why Patients Need You
In Pfizer's pursuit of excellence in Global Business Service, we are seeking a Digital Transformation Strategist to play a pivotal role in our Patient Support Services. As a key member of the GBS CSM Squad Process Analyst team, you will be instrumental in planning and delivering solutions that elevate our service offerings.
Your Key Responsibilities
- Work closely with various stakeholders to develop project and iteration timelines based on business requirements.
- Collaborate with Digital and GBS CSM Business Owners to define and communicate as-is and to-be business processes within the ServiceNow CSM module.
- Translate business needs into actionable acceptance criteria for user stories.
- Support the design and development of GBS CSM solutions, ensuring seamless integration with existing systems.
- Develop and prioritize User Stories that contribute to backlog planning for Agile projects.
- Identify potential roadblocks, risks, and provide input during User story / Backlog Grooming sessions.
- Partner with the Testing Team to ensure thorough testing, as needed.
- Work with the Digital team to establish an automated testing framework for the squad.
- Contribute to the delivery of solutions that meet or exceed customer expectations.
Your Qualifications
- Bachelor's Degree or equivalent experience in Computer Science, Business, or an affiliated field.
- Proven ability to bridge the gap between business needs and digital solutions.
- 3-5 years of experience working with Digital and the business to design and implement digital solutions.
- Working knowledge of Agile development methodology.
- Familiarity with corporate enterprise systems.
Nice-to-Have Skills
- Foundational knowledge of ServiceNow.
- Experience with Jira.
- Hands-on Service Delivery and Operations experience.
- Able to work effectively in ambiguous situations as part of a project team.
- Ability to manage multiple priorities and work well under pressure.
- Good interpersonal and communication skills.
- Self-motivated and flexible with the ability to work independently in a dynamic problem-solving environment.
- Innovative mindset with strong delivery-oriented values.
- Ability to make sound decisions to resolve complex issues.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or expression, national origin, or disability.
-
Digital Transformation Strategist
hace 2 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoJob Description:We are seeking a skilled Digital Transformation Strategist to join our team at Microsoft Corporation. As a key member of our Small, Medium, and Corporate team, you will play a crucial role in helping businesses achieve their digital transformation goals by matching customer challenges with Microsoft solutions.About the Role:Work closely with...
-
Digital Transformation Strategist
hace 4 horas
San José, San José, Costa Rica Boston Consulting Group A tiempo completoAbout the Role:We are seeking a highly skilled Digital Transformation Strategist to join our IT Strategy & Operations team. As a key member of this team, you will play a critical role in driving transparency and outcomes for our technology strategy and transformation.Key Responsibilities:Enable the IT strategy team to ensure execution certainty of the...
-
Change Management Strategist for Digital Transformation
hace 3 semanas
San José, San José, Costa Rica Splunk A tiempo completoSplunk is a leading provider of unified security and observability solutions, dedicated to building a safer and more resilient digital world.As a Change Management Strategist for Digital Transformation, you will play a critical role in helping our customers adapt to change and achieve their goals. This exciting opportunity is part of the Customer Success &...
-
Digital Transformation Strategist
hace 2 semanas
San José, San José, Costa Rica Gensler A tiempo completoAt Gensler, we are seeking an experienced Digital Transformation Strategist to join our team. As a multifaceted position, this role will focus on promoting, implementing, and elevating our BIM and digital design workflows and protocols.About the RoleThis strategic role is focused on developing and implementing strategies for advancement of our regional BIM...
-
Digital Marketing Strategist
hace 4 días
San José, San José, Costa Rica Now Digital Talent A tiempo completoJob DescriptionWe are seeking a dynamic Digital Marketing Strategist specializing in the sports domain to drive our digital initiatives. In this pivotal role, you will oversee multiple tasks, structure upcoming projects within set timelines, and coordinate effectively with development and design departments.Responsibilities:Oversee project management for...
-
Digital Marketing Strategist
hace 2 meses
San José, San José, Costa Rica A-Max Ac Solutions Llc A tiempo completoJob Title: Digital Marketing StrategistWe are seeking a highly skilled Digital Marketing Strategist to join our team at A-Max Ac Solutions Llc.About the Role:This is a challenging and rewarding role that requires strong marketing expertise, strategic thinking, and excellent communication skills. As a Digital Marketing Strategist, you will be responsible for...
-
Digital Transformation Strategist
hace 5 días
San José, San José, Costa Rica Tcs Expeditions A tiempo completoTcs Expeditions: Senior Digital Project ManagerEstimated Salary: $85,000 - $110,000 per year.About Tcs Expeditions:Tcs Expeditions has been pioneering unique travel experiences for over 30 years. With a portfolio of over 300 expeditions to more than 200 destinations, our all-inclusive journeys offer unparalleled and meaningful experiences around the globe....
-
Digital Marketing Strategist for Casino Brand
hace 4 días
San José, San José, Costa Rica Now Digital Talent A tiempo completoAbout the RoleWe are seeking a seasoned Digital Marketing Strategist to join our team at Now Digital Talent. In this key role, you will be responsible for developing and implementing brand strategies across various channels.Key ResponsibilitiesAnalyze brand positioning and consumer insights to inform marketing decisions.Translate brand elements into...
-
Digital Marketing Rewards Strategist
hace 4 días
San José, San José, Costa Rica Now Digital Talent A tiempo completoAward-winning Digital Marketing Agency Now Digital Talent in Escazú, San José, Costa Rica is seeking a skilled **Digital Marketing Rewards Strategist** to spearhead their loyalty and rewards programs.The successful candidate will play a pivotal role in enhancing and implementing campaigns targeting new clients, first-time depositors, and inactive players....
-
Digital Product Marketing Strategist
hace 2 días
San José, San José, Costa Rica Now Digital Talent A tiempo completoAbout the RoleAs a Digital Product Marketing Strategist at Now Digital Talent, you will play a crucial part in elevating our Racebook product to new heights. Your primary objective will be to develop and execute marketing strategies that effectively position our product within our portfolio and differentiate it from competitors.Key...
-
Digital Product Experience Strategist
hace 5 días
San José, San José, Costa Rica Critical Mass A tiempo completoJob OverviewCritical Mass is seeking a highly skilled Digital Product Experience Strategist to join our team. This role will be responsible for leading the development of innovative digital products that meet the needs of our clients.
-
Digital Campaign Strategist
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob OverviewWe are seeking an experienced Digital Campaign Strategist to join our team at Amazon Advertising. In this role, you will play a key part in managing the execution of advertising campaigns across various platforms.As a seasoned professional, you will have 3+ years of experience in client-facing roles with a focus on relationship management and...
-
Digital Product Strategist
hace 2 semanas
San José, San José, Costa Rica Ericsson A tiempo completoAbout EricssonElevate your career with Ericsson, a pioneering force in telecommunications. As a Digital Product Strategist, you'll be part of an innovative team crafting cutting-edge solutions to address some of the world's most pressing challenges.Salary and BenefitsWe offer a competitive salary range of $120,000 - $180,000 per annum, depending on location...
-
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoAbout Amazon Support Services Costa Rica Srl - B20We are a dynamic and customer-centric organization seeking an exceptional Procurement Innovation Strategist to join our team. At Amazon, we strive to be the most innovative company on earth, and we need talented professionals like you to help us achieve this goal.
-
Digital Marketing Automation Strategist
hace 4 horas
San José, San José, Costa Rica Emerson A tiempo completoJob OverviewWe are seeking a highly skilled Digital Marketing Automation Strategist to join our team. This role will play a critical part in supporting marketing managers and stakeholders throughout the entire campaign process.
-
Digital Content Strategist
hace 2 meses
San José, San José, Costa Rica Discovered A tiempo completoRole OverviewWe are seeking a highly skilled Digital Content Strategist to join our team at Discovered. As a key member of our content marketing initiatives, you will be responsible for driving qualified traffic, leads, and sales digitally by establishing our company as the authority in the AEC industry.The ideal candidate will be a passionate brand...
-
Digital Transformation Specialists
hace 2 meses
San José, San José, Costa Rica Microsoft A tiempo completoCompany OverviewMicrosoft is a global leader in technology, empowering every person and organization on the planet to achieve more. Our mission is to create a culture of inclusion where everyone can thrive at work and beyond.Salary Range: $120,000 - $180,000 per yearAbout the RoleWe are seeking experienced Digital Solution Area Modern Workplace Specialists...
-
Incentives and Engagement Strategist
hace 4 horas
San José, San José, Costa Rica Now Digital Talent A tiempo completoA leading Digital Marketing Agency in Escazú is seeking an Incentives and Engagement Strategist to join their team. The role focuses on enhancing and implementing campaigns targeting new clients, first-time depositors, inactive players, and incentivizing active ones.The Incentives and Engagement Strategist will work within the Digital Marketing agency to...
-
Digital Marketing Automation Strategist
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completoJob OverviewWe are seeking a highly skilled Digital Marketing Automation Strategist to join our team at Emerson. This is an exciting opportunity for a motivated and experienced professional to lead the development and execution of digital marketing campaigns that drive business growth.About the RoleThe successful candidate will be responsible for creating,...
-
Digital Transformation Director
hace 2 semanas
San José, San José, Costa Rica Zscaler A tiempo completoAbout ZscalerZscaler is a leading cloud security and networking company that helps organizations secure their networks, protect their users, and enable business growth.Salary: $120,000 - $180,000 per yearJob SummaryWe are seeking an experienced Digital Transformation Director to lead our Business Transformation program. As a key member of our leadership...