Help Desk Process Analyst

Job Summary: The HR Help Desk Analyst will provide professional customer service support, both individually and as part of a project team, with a focus on assisting BAT employees with their HHRR inquiries and needs offering high levels of customer satisfaction and efficiency.The HR Help Desk Analyst will work as a support for the HR Help Desk Team Lead as a...

Job Summary:The HR Help Desk Analyst will provide professional customer service support to BAT employees with their HHRR inquiries and needs, focusing on high levels of customer satisfaction and efficiency.This role involves working as a support for the HR Help Desk Team Lead, acting as a customer interface for trouble calls, providing support, direction,...

Job SummaryWe are seeking a skilled Technical Analysis Senior Associate to join our team. This role involves managing different types of inquiries generated via inbound activities such as chat, email, and call. The successful candidate will be responsible for attending the help desk line, responding to users' requests, and troubleshooting customer issues...

About UsWe're Experian, a global tech company that's passionate about unlocking the power of data to transform lives and create opportunities.The OpportunityWe're looking for a Help Desk Specialist to join our Customer Service team. In this role, you'll work with our clients, Tier 1 Support, and other cross-functional teams to resolve complex technical...

About KyndrylKyndryl is a global technology services company that designs, builds, manages and modernizes the mission-critical technology systems that the world depends on every day. We strive to create a workplace where all employees can find and provide support and advice, regardless of their culture, background or experience.The RoleAs a Help Desk...

Company DescriptionMphasis applies next-generation technology to help enterprises transform businesses globally.Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back Transformation approach.Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients...

**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...

Key ResponsibilitiesThe Service Desk SME will handle escalated customer issues, provide coaching and development opportunities, establish best practices, and influence technical procedures. They will also acquire and maintain knowledge of relevant products, current support policies, and methods of delivery.Additionally, this role involves creating internal...

**About Experian**We're a global tech company and leader in data and analytics, unlocking the power of data to create more opportunities for consumers, businesses, and society.We prioritize our culture and look to bring people to the team who are passionate about their jobs, easy to work with, and value teamwork over individualism.As a Help Desk Specialist...

Job Summary:The Service Desk QA will be responsible for objectively monitoring, scoring, and coaching agents in compliance with Service Desk Quality standards and expectations.This position is responsible for accurately recording data, analyzing data, and identifying trends, training gaps, call drivers, and effectively communicating those findings to the...

Full-timeEmployee Status: RegularRole Type: HybridDepartment: Information Technology & SystemsSchedule: Full Time**Company Description**:Ready to make a difference?Experian has evolved into a global tech company and leader in data and analytics.We're passionate about unlocking the power of data in order to transform lives and create opportunities for...

**Company Description**Ready to make a difference?Experian has evolved into a global tech company and leader in data and analytics.We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society.We're a constituent of the FTSE 30 and for more than 125 years we've helped economies...

Company DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.In addition, for the last five years we've been named in the 100 "World's Most...

Join Our TeamAt ServiceNow, we believe that our people are our greatest asset. We strive to create a work environment that is inclusive, collaborative, and supportive. Our goal is to empower our employees to achieve their full potential and contribute to the success of our organization.Job DetailsWe are seeking a Service Desk Analyst to join our Customer...

Company OverviewMphasis applies next-generation technology to help enterprises transform businesses globally.We are a customer-centric organization, and our Front2Back Transformation approach reflects this commitment.Our Goal:To provide hyper-personalized digital experiences for our clients and their end customers using the exponential power of cloud and...

**Why Kyndryl**Kyndryl is a market leader that thinks and acts like a start-up.We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

**Company Description**Ready to make a difference?Experian has evolved into a global tech company and leader in data and analytics.We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society.We're a constituent of the FTSE 30 and for more than 125 years we've helped economies...

Full-timeEmployee Status: RegularRole Type: HybridDepartment: Information Technology & SystemsSchedule: Full Time**Company Description**:Ready to make a difference?Experian has evolved into a global tech company and leader in data and analytics.We're passionate about unlocking the power of data in order to transform lives and create opportunities for...

Job Summary:The Service Desk Trainer/QA will be responsible for the 2 main areas of the Center of Excellence, quality Assurance and the Training Process.This person will be responsible for the evaluation, creation, and preparation of all training needs such as New Hire Training, Refresh sessions to improve employees' performance, employee feedback,...

About the Role:We are looking for a Quality Assurance Analyst to join our team at Auxis. As a Quality Assurance Analyst, you will be responsible for ensuring the quality of our processes and identifying areas for improvement.Key Responsibilities:Perform quality control tasks on defined processesConduct QA disputes/rebuttals processLead QA calibration...