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Aws Technical Service Associate Position
hace 7 días
The AWS Customer Service team is responsible for providing support to external customers, helping them understand cloud computing and its applications in their business needs. This team also assists with account and billing inquiries, interfaces with Amazon teams focusing on AWS, and provides the Voice of the Customer perspective.
This role requires providing innovative customer service to address billing, account access, and authentication inquiries while ensuring customer data safety. Key responsibilities include working with other customer support teams to ensure a consistent level of support, identifying root causes of customer issues, and providing valuable feedback to business and development teams.
About the TeamWe value diversity and inclusion at AWS, fostering an environment where everyone can contribute and grow. Our employee-led affinity groups promote inclusivity across 90,000 employees globally. We offer innovative benefits and learning experiences, such as the Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, which align with our Leadership Principles.
