Account Support Manager

hace 5 días


San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

As a key member of our team, you will be responsible for delivering in-scope contracted services and ensuring proactive activities are delivered according to Service Level Agreements to enable profitability.

You will be accountable for maintaining a high level of customer satisfaction that results in revenue growth and account retention by understanding how business needs align with technical solutions, clarifying customer needs and setting appropriate expectations.

  • Leverage your business and technology understanding to partner with key stakeholders in creating proposed solutions for customers.
  • Proactively maintain high-level technology knowledge, operational expertise and understanding of industry trends.

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