Financial Operations Leader
hace 1 día
Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Job SummaryWe are seeking an experienced Assistant Vice President, F&A to lead our financial operations team. The successful candidate will have excellent interpersonal and analytical skills, with a strong background in finance and accounting. The role requires the ability to handle transaction flow, provide direction, and coordinate accounting & reporting functions to ensure timely closure of the period.
Key Responsibilities- Ensure delivery per customer expectation, meeting defined SLA, and ensuring customer happiness.
- Communicate, coordinate & initiate actions ensuring detailed & smooth function of the processes.
- Coordinate within the team & ensure all metrics, SLA, and controls align with the customer contract.
- Lead governance calls with main stakeholders to drive partnership and establish strategy.
- Be a problem solver by analyzing root causes and proposing action plans to run zero-surprise operations.
- Provides direction and directives to the departmental team members to perform their duties, establish work priorities, and achieve management objectives.
- Share standard methodologies with customers and identify areas of improvement within processes (collections strategy, reconciliation standard processes, AP flows).
- Be able to transition new deals into the LATAM region, work with the global teams during all project implementation and design processes and run operations with no surprises.
- Experience in internal controls that allows the leader to create a robust control framework in Operations as needed.
- Responsible for working with the global Genpact teams and ensuring their requirements are delivered on time.
- Understanding of digital assets and tools for the F&A domain.
We seek a candidate with the following qualifications:
- Commerce Graduate or MBA Finance
- Advance English
- Transitions background
- Internal control knowledge
- F&A understanding and end-to-end process knowledge, along with transition exposure.
- Sound financial & commercial business understanding.
- Resource needs to be upbeat, confident, outspoken & good at communication.
We also seek a candidate with the following preferred qualifications:
- Intermediate Portuguese
- Project Management expertise.
- Knowledge of Digital tools that apply to the F&A domain would be an added advantage.
-
Financial Operations Specialist
hace 1 semana
San José, San José, Costa Rica Publicis Re:Sources Global A tiempo completoFinancial Operations Specialist **Job Summary** We are seeking a highly skilled Financial Operations Specialist to join our team at Publicis Re:Sources Global. As a key member of our finance department, you will be responsible for ensuring the accuracy and timeliness of financial transactions and reports. **Key Responsibilities** * Coordinate with...
-
Operations Team Leader
hace 3 semanas
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoAt Bill Gosling Outsourcing, we prioritize the professional growth of our team members. If you seek to be part of a forward-thinking organization with state-of-the-art facilities and a collaborative atmosphere, we invite you to explore this opportunity. As the Operations Managing Coach, you will oversee the performance and financial health of your...
-
Financial Operations Analyst
hace 3 semanas
San José, San José, Costa Rica Gensler A tiempo completoAt Gensler, our mission is to create spaces that inspire and enhance the human experience. We combine our global insights with local expertise to drive innovation across various scales. Our team is composed of passionate individuals who are not just designers but also problem solvers, thinkers, and innovators. Our diverse expertise encompasses a wide range...
-
Technical Support Operations Leader
hace 3 semanas
San José, San José, Costa Rica AireSpring A tiempo completoJob Overview As a pivotal member of the AireSpring team, the Technical Support Operations Leader will oversee the daily functions of our Tier 2 support department, ensuring excellence in service delivery and operational efficiency. Key Responsibilities: Supervise all daily operational activities, focusing on: Employee performance management,...
-
Customer Operations Manager
hace 6 días
San José, San José, Costa Rica Microsoft A tiempo completoOverviewMicrosoft is seeking a highly skilled Customer Operations Manager to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and driving process excellence across our Volume Licensing sales and support lifecycle.ResponsibilitiesContracting and Order ManagementManage the validation...
-
Sales Team Leader
hace 3 semanas
San José, San José, Costa Rica TD SYNNEX A tiempo completoTD SYNNEX is seeking a driven and experienced Sales Team Leader to manage assigned sales territories and guide their team towards success. In this role, you will be responsible for developing and implementing customer-specific business plans, fostering strong relationships with clients, and ensuring your team consistently meets and exceeds established...
-
Group Manager, Operations
hace 3 semanas
San José, San José, Costa Rica Microsoft A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Group Manager to join our team at Microsoft. As a Group Manager, you will be responsible for leading a team of professionals in delivering critical operational services that enable compliant, accurate, and timely transactions and world-class support for our customers.Key ResponsibilitiesPeople...
-
Operations Manager
hace 1 semana
San José, San José, Costa Rica Microsoft A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Group Manager to lead our Operations team in Microsoft Business Operations. As a key member of our organization, you will be responsible for delivering critical operational services that enable compliant, accurate, and timely transactions and world-class support for our customers.Key...
-
Financial Management Functional Consultant
hace 3 semanas
San José, San José, Costa Rica FreeBalance A tiempo completoCompany Overview: FreeBalance is a leading provider of financial management solutions, dedicated to enhancing public sector efficiency and transparency. Position Overview: We are looking for a skilled Functional Consultant for Financial Management to join our team in a project-based role. This position will focus on delivering exceptional consulting services...
-
Customer Operations Manager
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoOverviewMicrosoft is seeking a highly skilled Customer Operations Manager to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences through licensing solutions and volume licensing concepts.ResponsibilitiesContracting and Order ManagementManage the validation and execution of agreements...
-
Team Operations Manager
hace 3 semanas
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoAt Bill Gosling Outsourcing, we prioritize the professional growth of our team members. If you are looking to join a forward-thinking company with a collaborative atmosphere, we invite you to explore this opportunity. We are expanding and have exciting roles available – Join our dynamic team! We are currently seeking a Team Leader, Operations to...
-
Lead Operations Coordinator
hace 3 semanas
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoAt Bill Gosling Outsourcing, we prioritize the professional growth of our team members. If you are seeking to join a dynamic organization with state-of-the-art facilities and a collaborative atmosphere, we encourage you to explore this opportunity. We are expanding and have exciting roles available – Join our team! Bill Gosling Outsourcing is...
-
Operations Team Supervisor
hace 3 semanas
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoAt Bill Gosling Outsourcing, we prioritize the professional growth of our team members. If you are seeking to be part of a dynamic organization with contemporary facilities and a collaborative atmosphere, we invite you to explore this opportunity. We are expanding and have exciting roles available – Join our team! Bill Gosling Outsourcing is...
-
ERP Implementation Specialist for Financial Services
hace 3 semanas
San José, San José, Costa Rica FreeBalance A tiempo completoFreeBalance is looking for skilled professionals to join our team as Functional Consultants specializing in Financial Management and Human Resources. Key Responsibilities: Lead the implementation and deployment of FreeBalance solutions, adhering to our ISO 9001:2015 certified methodology. Manage client expectations while promoting FreeBalance values and...
-
Consultant for Financial Systems and Human Resources
hace 3 semanas
San José, San José, Costa Rica FreeBalance A tiempo completoCompany Overview: FreeBalance is a leading provider of financial management solutions, dedicated to enhancing public sector financial processes. Position Overview: We are looking for a Functional Consultant for Financial Management to join our team in a contract role. This position involves working closely with clients to implement and deploy our innovative...
-
Customer Success Team Leader
hace 3 semanas
San José, San José, Costa Rica TIBCO A tiempo completoAre you passionate about driving customer satisfaction and success? At TIBCO, we are seeking a dedicated individual to lead our Customer Success Management team. This role is pivotal as we focus on enhancing our SaaS offerings and ensuring our clients achieve maximum value from our products.Role Overview: The Manager of Customer Success Management will...
-
Customer Engagement Operations Manager
hace 3 semanas
San José, San José, Costa Rica Microsoft A tiempo completoOverview Organization Summary At Microsoft Business Operations, we are committed to excellence and innovation that transforms how individuals and organizations interact with technology. Our diverse environment fosters talent development and recognizes outstanding contributions, allowing us to deliver exceptional value to our customers and partners...
-
Lead Security Operations Specialist
hace 3 semanas
San José, San José, Costa Rica Microsoft A tiempo completoPosition Overview In an era marked by digital threats and complexities, security remains a paramount concern for our clients. Microsoft Security is dedicated to fostering a safer digital landscape for all. Our mission is to transform security practices and empower every user, customer, and developer with a comprehensive security cloud that offers robust...
-
Operations Process Manager
hace 3 semanas
San José, San José, Costa Rica GEP Worldwide A tiempo completoOverview GEP Worldwide is a dynamic and innovative team dedicated to excellence in procurement. We fully commit ourselves to our clients' success, fostering strong collaborative partnerships that yield exceptional value consistently. Our clientele includes leading global enterprises, Fortune 500 companies, and prominent government institutions. We...
-
Purchasing Operations Associate
hace 3 semanas
San José, San José, Costa Rica GEP Worldwide A tiempo completoOverview GEP Worldwide is a dynamic and innovative team dedicated to excellence in procurement. We fully commit ourselves to our clients' success, fostering strong collaborative partnerships that yield exceptional value consistently. Our clientele includes prominent global leaders with extensive international operations, Fortune 500 and Global 2000...