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Andela Talent Experience Associate

hace 2 semanas


San José, San José, Costa Rica Andela A tiempo completo

About Us

At Andela, we break down global barriers to accelerate the future of work. Our mission is to empower technologists and organizations worldwide by connecting talent with opportunities.

We offer competitive long-term career opportunities, access to a global community, and education opportunities for technologists. For companies, we provide a network of integrated team members that unlock innovation and growth potential.

The Role

As a Talent Operations Associate, you will analyze processes, identify operational improvements, and optimize business logistics in a high-growth environment. You will be part of a small team providing operational support to our technologists, ensuring they have the best experience during their journey with Andela.

Your Key Responsibilities:

  • Execute manual operations tasks and collaborate with stakeholders to resolve operational deficiencies.
  • Handle and resolve support tickets within agreed Service Level Agreements.
  • Contribute to the optimization of various Talent processes.
  • Assess business situations and implement process improvements.
  • Maintain payroll processing systems and records by collecting, calculating, and inputting data when necessary.

Your Requirements:

  • Experience in software development, technology consulting, or software product management.
  • Background in administration, automation of tasks, and business processes.
  • Proven ability to work effectively in a remote environment.
  • Strong communication and interpersonal skills.

What We Offer:

  • A fully remote work culture.
  • A Bring Your Own Device stipend.
  • Quarterly work-from-home stipends.
  • Flexible working hours.
  • Equity as part of your compensation package.
  • Access to healthcare and 401(k) / pension plans (US only).
  • Participation in Andela's affinity groups.
  • Ongoing growth and development opportunities.
  • A generous paid time-off policy, parental leave, and compassionate leave.