Talent Acquisition Strategist

hace 2 meses


San José, San José, Costa Rica Critical Mass A tiempo completo

Critical Mass seeks a seasoned human resources professional as Director, Human Resources. As an HR leader, you will collaborate with the global Talent team to represent employee needs, playing a pivotal role in performance management, coaching, career development, and driving strategic HR initiatives.

You will be based in San Jose, Costa Rica, with occasional travel to client sites. The HR Director will report directly to the SVP of Human Resources.

Key Responsibilities:

  • Strategic Partnership:
    • Act as a trusted advisor to employees and leaders, providing guidance on internal conflicts, advising on development opportunities, and resolving complex employee relations issues
    • Collaborate with account leadership, the Global Talent team, and career developers to enhance employee development and lead global projects
    • Support overall organizational staff planning and strategy, working closely with HR Leadership, resource management, and discipline leads
  • Performance Management:
    • Collaborate with the Global Human Resources team to ensure timely completion of performance reviews
    • Conduct Talent Mapping sessions with account leaders, fostering transparency and proactively outlining career paths for our employees
    • Oversee and manage the Human Resources team, supporting their professional development, growth, and effective execution of Human Resources programs and initiatives
  • HR Operations:
    • Conduct regular reviews of Critical Mass's policies and procedures to identify opportunities for enhancements
    • Educate employees on the appropriate interpretation of policies and procedures, and effectively communicate any updates or changes
    • Lead and coordinate efforts with the HR team to ensure seamless execution and communication of new-hire information, employee changes, promotions, and salary increases

Requirements:
A minimum of 3-5 years of experience in senior human resources leadership roles, with extensive HR experience in a software, agency, or interactive web development environment. The ideal candidate will have demonstrated ability to establish trust and inspire confidence across various levels of an organization.

Preferred Qualifications:
7-10 years of Human Resources experience, in-depth knowledge of project and business management principles, methods, and techniques, solid payroll and benefits knowledge.

Critical Mass is committed to providing the best training, onboarding, and employee experience possible. We expect our team to work from an office a minimum of 3 days a week to strengthen opportunity for continuous learning, improve collaboration and team relationships, and increase employee engagement. The estimated annual salary range for this position is $85,000 - $110,000, depending on qualifications and experience.



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