Desktop Support Engineer

hace 1 semana


San José, San José, Costa Rica Transperfect A tiempo completo

Job Description:

 

About Us

We are a leading provider of technology solutions, and we're seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing exceptional IT services to our employees, ensuring that they have the tools and support they need to succeed.

 

Key Responsibilities
  • Providing Tier 1 and Tier 2 technical support for desktop hardware and software issues
  • Installing and supporting Windows and Mac based hardware and software
  • Responding to support requests in a timely and professional manner
  • Performing analysis, diagnosis, and resolution of desktop hardware and software problems
  • Documenting and maintaining an inventory of computing equipment

 

Requirements
  • Degree in Computer Science or related field
  • 3+ years of experience in desktop support
  • Excellent knowledge of Microsoft Windows and Mac OS X
  • Strong communication and interpersonal skills
  • Able to work in a dynamic, fast-paced environment

 

Benefits

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We're committed to creating a diverse and inclusive workplace culture.

 

We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds. If you're passionate about delivering exceptional customer service and want to join a dynamic team, please submit your application.


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