Global Infrastructure Support Specialist

hace 3 días


San José, San José, Costa Rica Atlas Hxm A tiempo completo

Atlas Hxm is a revolutionary HR tech company that empowers global expansion for businesses. We're on a mission to simplify international growth while supporting sustainable communities worldwide.
Salary:$120,000 - $180,000 per year

Job Description:

As a Global Infrastructure Support Specialist at Atlas Hxm, you'll be part of our high-performing team that's passionate about delivering exceptional customer experiences. Your primary responsibility will be to collaborate with system administrators to prevent system downtime, ensuring seamless operations and customer satisfaction. You'll also be responsible for installing, upgrading, and troubleshooting accounting/Tax software such as QuickBooks, managing user accounts on servers/domains, and troubleshooting and maintaining terminal servers.

Required Skills and Qualifications:

  • 2-4 years of experience in IT infrastructure support
  • BS/BA degree in Engineering or related field or qualifying work experience
  • Knowledge of Windows Server and virtualization
  • Microsoft Azure Administration
  • Cybersecurity training
  • Excellent knowledge of Windows troubleshooting, Office 365 Suite
  • SharePoint Administration
  • Basic knowledge in Networking (TCP/IP, DNS)
  • Exposure to Cloud computing
  • Asset Management
  • Excellent oral and written English communication skills
  • Strong customer focus & multi-tasking skills

Benefits:

  • A diverse and inclusive environment with over 40 nationalities represented, 90+ languages spoken, and a workforce made up of 52% women
  • Flexible PTO and birthdays off
  • Growth and development opportunities with access to Coursera – a leading learning and certification provider
  • The opportunity to challenge yourself in a high-performing organization and leave each day knowing you've made an impact

Others:

This position description may not describe all duties, responsibilities, and skills associated with this position. It's intended to portray the major aspects of the job. Other duties or skills may be required.



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