Senior Collections Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica Brenntag A tiempo completo

Job Title: Senior Collections Analyst

About the Role:

We are seeking a highly skilled Senior Collections Analyst to join our team in Heredia. As a key member of our team, you will be responsible for executing collection activities efficiently and effectively in compliance with company policies and procedures.

Your Key Responsibilities:

  • Execute collection activities efficiently and effectively in compliance with company policies and procedures.
  • Ensure collection of missed or outstanding payments from clients are minimized.
  • Responsible for the cash collection of a designated customer portfolio using dedicated software/systems and resolve billing disputes in a manner that is fair and timely.
  • Focus on managing portfolio of receivable accounts and ensure aged balances remain within the set business targets. Update bad debts provision, prepare analysis on debts and monitor account performance.
  • Prepare reconciliation of accounts and resolve discrepancies which arise.
  • Prepare scheduled/ad hoc financial analysis reports.
  • Adhere to agreed service levels, company policies and procedures.
  • Resolve operational issues and escalate to supervisor where necessary.

Your Profile:

  • Strong team player.
  • Familiar with Microsoft Office or equivalent tools.
  • Good verbal and written communication skills in English (C1 level).
  • 2 – 4 years of work experience.
  • Industry or shared services experience is an added advantage.

Our Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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