Senior Collections Specialist

hace 15 horas


San Francisco, Heredia, Costa Rica Brenntag A tiempo completo

**Collections Expertise**:

Our team requires a skilled Cash Collection Expert to execute collection activities efficiently and effectively in compliance with company policies and procedures.

Key Responsibilities:

  • Minimize missed or outstanding payments from clients.
  • Collect cash from a designated customer portfolio using dedicated software and resolve billing disputes in a fair and timely manner.
  • Manage portfolio of receivable accounts and ensure aged balances remain within set business targets.
  • Update bad debts provision, prepare analysis on debts, and monitor account performance.
  • Prepare reconciliation of accounts and resolve discrepancies.
  • Prepare scheduled and ad hoc financial analysis reports.
  • Adhere to agreed service levels, company policies, and procedures.
  • Resolve operational issues and escalate to supervisor when necessary.

**Requirements**:

  • Strong team player.
  • Familiar with Microsoft Office or equivalent tools.
  • Good verbal and written communication skills in English (C1 level).
  • 2-4 years of work experience.
  • Industry or shared services experience is an added advantage.


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