Business Development Analyst for Global Order-to-Cash Operations
hace 6 horas
At Zm Financial Systems, we empower people to make better decisions and achieve brighter futures through innovative financial solutions.
As a Senior Analyst in our Global Business Services-Order To Cash team, you will play a critical role in supporting process design and documentation within OTC functional areas. Your collaboration with various business partners will ensure effective process design, aligning with the team's strategy, policies, goals, and objectives. You will present management with recommendations for Process Improvements and resolution of key issues.
Key Responsibilities:
- Support process design and documentation within OTC functional areas
- Collaborate with business partners to ensure effective process design
- Present management with recommendations for Process Improvements and resolution of key issues
- Knowledge of products, billing methods, and various systems used
- Understand and address potential situations that might affect customers or revenue
- Escalate cross-functional issues to Senior Management as needed
- Identify opportunities to simplify and streamline operation efficiencies in data collection, consumption, and invoicing
- Deliver business performance improvement through addressing data quality
- Assist in developing and improving data requirements from OTC for key systems
- Create documentation and process flow for various functions
- Adhere to established team KPIs and monitor success and progress
Qualifications:
- Bachelor's Degree in Finance/Accounting or related field
- 3+ years of experience performing in relevant fields
- Self-starter with ability to meet tight deadlines and manage multiple priorities
- Experience handling large amounts of data and enhancing accuracy
- Knowledge in preparing process flow and documentation
- Strong analytical and problem-solving skills, with excellent written and verbal communication skills
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