Order to Cash Operations Lead
hace 2 días
We are seeking a skilled Order to Cash Team Lead to join our Finance team in Heredia, Costa Rica.
About the Role:
The successful candidate will be responsible for handling multiple customer accounts, ensuring compliance with Global Collection policies and procedures, and achieving individual monthly cash targets.
Key Responsibilities:
- Handle multiple customer accounts
- Ensure compliance with Global Collection policies and procedures
- Achieve individual monthly cash targets
- Proactive customer relationship building
- Continually seek out ways to improve customer satisfaction, communication, and query resolution
Requirements:
- 1-2 years of Lead/Supervisor experience with people leadership skills
- +2 years collections OTC experience with cash operations and credit knowledge
- Advanced Portuguese level
- Intermediate English level
- Intermediate Excel level
Benefits:
- Competitive salary range: $60,000 - $80,000 per year
- Excellent benefits package
- Market-leading bonus opportunities
About Us:
At British American Tobacco, we are committed to our Purpose of crafting A Better Tomorrow. We are a global top employer with 53,000 employees across more than 180 markets.
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