Global Customer Liaison

hace 7 días


San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo
About This Opportunity

We are seeking a highly skilled Global Customer Liaison to join our team at Straumann Group. As a key member of our customer-facing department, you will play a vital role in delivering exceptional service to our clients.

About the Role:

  • Develop strong relationships with customers through regular communication and issue resolution.
  • Provide expert-level technical support on all Straumann products.
  • Collaborate with cross-functional teams to resolve complex customer issues.

Responsibilities:

  • Set up new accounts and maintain customer master data in SAP.
  • Process orders accurately and efficiently using SAP.
  • Solve problems and provide resolutions to customer inquiries.

Requirements:

  • 1+ years of experience providing customer services or support.
  • High School diploma or equivalent.
  • Fluent in English.

Preferred Qualifications:

  • Prior dental experience.
  • Ability to work in a fast-paced team environment.
  • Strong interpersonal and written communication skills.


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