Network Engineer with Customer Focus
hace 4 días
**Navigating Complex Networks with Ease**
We're looking for a Network Engineer with Customer Focus to join our global technical support team. In this role, you'll be responsible for troubleshooting complex web and networking issues, working independently with customers, and acting as a technical account manager to our strategic customers.
This role requires a strong understanding of internet and IP networks, DNS, routing, and communication protocols such as HTTP, TCP, or UDP. You should have experience with web programming languages like HTML, Java Script, and ASP, as well as experience in DevOps environments with a focus on CLI and API.
You'll also have the opportunity to collaborate with cross-functional teams to coordinate problem resolution, demonstrating your ability to work effectively in a fast-paced environment.
We're passionate about empowering our customers with proactive support services, and we're looking for someone who shares our commitment to delivering exceptional results.
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Saas Delivery Engineer
hace 3 semanas
San José, San José, Costa Rica Micro Focus A tiempo completo**Summary/Objective**As a Software Delivery Engineer, you will join an industry-leading organization and be engaged in the full lifecycle development of the most advanced products and services solutions.You will have the opportunity to work with a global product team for software debugging, development, and release management during the full product...
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Saas Delivery Engineer
hace 3 semanas
San José, San José, Costa Rica Micro Focus A tiempo completoMicro Focus is one of the world's largest enterprise software providers.We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time.**Summary/Objective**As a Software Delivery Engineer, you will join an industry-leading...
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Network Systems Engineer
hace 4 días
San José, San José, Costa Rica World Network Systems A tiempo completo**Job Overview**:World Network Systems is seeking a skilled Network Administrator to join our team. As a key member of our IT department, you will be responsible for managing and maintaining our network infrastructure.
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Network Operations Expert
hace 7 días
San José, San José, Costa Rica Micro Focus A tiempo completoJoin us at Micro Focus as a Network Operations Expert and contribute to the delivery of high-quality services. As a key member of our team, you will be responsible for evaluating system components, analyzing system performance, and resolving system issues.Main Responsibilities:Evaluate system components for availability, reliability, and performance.Analyze...
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Lead Network Engineer
hace 3 semanas
San José, San José, Costa Rica Webhelp A tiempo completo**Information Technology****Location**- Pavas, Costa Rica***Job Title:Lead Network Engineer**Job Description**:Job Description SummaryYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent.We believe in doing right by and for...
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Network Solutions Engineer
hace 5 días
San José, San José, Costa Rica Cloud Software Group A tiempo completo**Job Description**At Cloud Software Group, we are looking for a Network Solutions Engineer to join our team.In this role, you will provide technical support to customers and partners, identifying and resolving problems related to Citrix ADC.You will also use your analytical skills to troubleshoot and resolve complex customer issues.The ideal candidate will...
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Service Center Technical Engineer
hace 4 semanas
San José, San José, Costa Rica Micro Focus A tiempo completoThis position is for a Service Center Engineer in Micro Focus.In this position, engineers perform first-level triage for our systems and our networks, where it requires excellent communication skills, broad technical literacy, attention to detail, and problem-solving abilities.The team works collaboratively with the entire Micro Focus delivery organization,...
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Cloud Infrastructure Engineer
hace 6 días
San José, San José, Costa Rica Micro Focus A tiempo completoJob OverviewWe are seeking a highly skilled Cloud Infrastructure Engineer to join our Engineering Services team at Micro Focus. As a key member of our team, you will be responsible for ensuring the smooth operation of our cloud-based infrastructure, including setup, maintenance, and troubleshooting.Your primary focus will be on establishing work environments...
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Enterprise Network Engineer Position
hace 7 días
San José, San José, Costa Rica Zscaler A tiempo completoJob OverviewZscaler is a fast-growing cloud security company that protects its customers' data with cutting-edge technology. We are currently seeking a Sr. Product Support Engineer to join our team. In this role, you will be responsible for providing world-class post-sales technical support to customers and partners, managing escalated issues that require...
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Senior, Network Engineer
hace 1 semana
San José, San José, Costa Rica Western Union A tiempo completo**Senior, Network Engineer- Santa Ana, Costa Rica**Are you ready to join a team in a global company where you will be responsible for Design, Develop and Test optimal telecommunications networks and related processes, including intra-corporate infrastructure and client connectivity solutions?Studies current telecom cost in depth and proposes alternative...
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Service Center Technical Engineer
hace 2 semanas
San José, San José, Costa Rica Micro Focus A tiempo completoThe team works collaboratively with the entire Micro Focus delivery organization, it is a 24X7X365 operation and **requires engineers to work different shifts including weekends.****Responsibilities**- Evaluate systems components, systems software, networking infrastructure, and hardware peripherals for availability, reliability, and performance.- Triage and...
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Software Licensing Customer Support Specialist
hace 4 semanas
San José, San José, Costa Rica Micro Focus A tiempo completo**Who We Are**Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today's rapidly evolving marketplace.That's high...
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Senior Network Systems Engineer
hace 7 días
San José, San José, Costa Rica Grupo Syntepro A tiempo completoOverview: As a leading organization, Grupo Syntepro seeks a highly skilled Senior Network Systems Engineer to enhance our network infrastructure.Job Summary: We require an expert to design, develop, and maintain large-scale network systems.Duties and Responsibilities:Evaluate existing network architectures to identify areas for improvement.Implement new...
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Arcsight Support Engineer Tier Ii
hace 4 semanas
San José, San José, Costa Rica Micro Focus A tiempo completoMicro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric innovation to provide trusted, proven solutions that customers need to succeed in today's rapidly evolving marketplace.That's high-tech without the...
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Cloud Identity Engineer
hace 7 días
San José, San José, Costa Rica Micro Focus A tiempo completo**About Micro Focus**We are a leading provider of enterprise software solutions, helping thousands of customers worldwide manage their core IT elements. Our mission is to deliver mission-critical technology and supporting services that enable our customers to run and transform their businesses.We are seeking a skilled Change Guardian - Support Engineer Tier...
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Saas Customer Success Manage
hace 4 semanas
San José, San José, Costa Rica Micro Focus A tiempo completoSaaS Customer Success ManagerThe SaaS Customer Success Manager works with new and existing customers to ensure that they are supremely successful with and delighted by Micro Focus SaaS solutions and services.He/she effectively onboards these accounts onto Micro Focus services, spurs usage in the early stages and afterwards, and builds high customer...
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San José, San José, Costa Rica Micro Focus A tiempo completo**About the Role:**This ITIL Expert role focuses on Incident and Problem Management, requiring the ability to solve critical or high-risk issues independently. The successful candidate will engage in and provide support for transition/transformation efforts, ensuring service delivery compliance to quality standards and committed service levels.**Key...
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Qa Automation Engineer
hace 2 semanas
San José, San José, Costa Rica Micro Focus A tiempo completo**About us**Micro Focus is one of the world's largest enterprise software providers.We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time.We combine pragmatism, discipline, and customer-centric innovation to deliver...
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Network Security Delivery Specialist
hace 7 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completoAbout the Role:We are looking for a seasoned Network Security Delivery Specialist to join our team at Palo Alto Networks. As a key member of our Technical Assistance Center, you will be responsible for delivering exceptional customer experiences and driving sustained performance.Key Responsibilities:Lead a high-performing team of technical support engineers,...
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Senior Network Engineer
hace 7 días
San José, San José, Costa Rica Zscaler A tiempo completo**Responsibilities**- Hold regular get-well calls with customers experiencing escalated issues- Engage with customers on complex support cases or critical customer situations- Provide expert systems design recommendations and configurations- Perform in-depth diagnostics and troubleshooting using various tools- Assist customers with testing or troubleshooting...