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This role has been designated as 'Edge', which means you will primarily work outside of an office. As a remote client position, you will be responsible for delivering in-scope contracted services and ensuring proactive activities are delivered according to Service Level Agreements to enable profitability.
You are accountable for maintaining a high level of customer satisfaction that results in revenue growth and account retention by understanding how business needs align with technical solutions, clarifying customer needs and setting appropriate expectations.
- Develop and nurture meaningful relationships in a virtual environment.
- In-depth knowledge of industry standard core technologies (Compute, Storage, Cloud, etc) and future direction.
