Corporate Credit Card Administrator Lead

hace 1 mes

San José, San José, Costa Rica Zoetis A tiempo completo

Job Summary

This position is responsible for administering corporate credit card programs, ensuring compliance with company policies and procedures. The ideal candidate will have a strong background in finance and excellent analytical skills.

About the Role

The Travel and Expense Lead (T&ETL) will be based in San José, Costa Rica, working for Corporate Cards and B2B team within Zoetis Finance Shared Service. The successful candidate will be responsible for:

  • Auditing and controlling corporate card transactions to detect potential fraud and liability;
  • Maintaining card program metrics and contributing to the development of corporate card policies and procedures;
  • Ensuring compliance with company policies and procedures;
  • Providing training and communication to cardholders on systems such as Concur and Access Online.

Responsibilities

  1. Audit and Control: Ensure routine and random account audits to detect potential fraud, liability, circumvention, and inappropriate business/procurement activities. Ensure compliance with company policies, procedures, and report exceptions to employees and, as necessary, to their managers and/or Internal Audit.
  2. Spending Limits: Monitor individual and single transaction credit limits and adjust as necessary with the goal of minimizing the organization's overall credit and risk exposure.
  3. Span of Allowable Purchases: Evaluate, on an ongoing basis, the types of transactions that are occurring for trends and potential fraud and misuse as well as compliance to Procurement's preferred purchase transaction protocol. Where misuse is detected, collect all pertinent information for further management action.
  4. Use of Card Data: Serve as an analyst and liaison for other members of the Strategic Sourcing and Procurement Department, especially as it relates to opportunities to improve the overall cost and efficiency of purchased products and services.
  5. Training and Communication: Provide initial and refresher cardholder training for new card users on systems such as Concur and Access Online. Prepare and publish user tips, aids, and other methods of communicating expectations and requirements to the cardholders' benefit in alignment with upper management. Guide users on the travel and expense management program and troubleshoot issues on those programs as necessary.
  6. Overall Program Management: Develop collaborative relationships with business groups and locations to ensure an open and productive line of communication to project an image of service and confidence in the direction of Strategic Sourcing as well as the Company. The incumbent must exhibit detailed and real-time follow-up with requests from cardholders, managers of cardholders, GPO, and card provider(s) to resolve card-related issues. Ensure timely responses to incoming inquiries including issue resolution. Ensure compliance with any regulatory requirements for local and international markets.

Requirements

To be considered for this role, you should have:

  • Bachelor's degree in fields related to Finance or Processes, like Business Administration, Accounting, Industrial Engineering, or equivalent experience;
  • Minimum 2 years of experience working within SSC/BPO in T&E roles;
  • Fluent in English is mandatory, Portuguese desirable;
  • Intermediate to advanced knowledge of Microsoft Office suite (to include Excel, Word, and PowerPoint) strongly preferred;
  • Concur and American Express (AMEX) experience is essential;
  • Previous Procure to Pay experience desirable;
  • Excellent customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees), solid communication skills, strong critical and analytical thinking skills;
  • Has experience leading and training their more junior employees within their department or under their direct report.

We Offer

Zoetis offers a competitive salary and benefits package (private healthcare and insurance, Meal allowance, Parking, corporate events for employees). Additionally, we offer Asociación Solidarista, Professional and supportive working environment, Co-funding of professional qualifications and program Tuition reimbursement, Possibility to work remotely from home on selected days, Modern office space with Doctor's office, Exposure to a dynamically growing leader of the global animal health-care segment.

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