Onsite Office Manager Assistant

hace 7 días


San Francisco, Heredia, Costa Rica First Factory, Inc. A tiempo completo

The Onsite Office Coordinator is a critical role within First Factory, playing a central part in the effective management of our office operations. This role involves providing exceptional customer service to visitors, handling incoming calls, sourcing essential office supplies, and organizing a variety of internal events. To succeed in this position, you will need previous experience in office administration and strong communication skills.

Main Responsibilities:

  • Facilities and Maintenance:
    • Work closely with the Human Resources Department to ensure the smooth operation of office facilities, including communication with the building manager, maintaining a guest log, managing parking and hot desk reservations, and maintaining office equipment
    • Oversee the cleaning staff in the office
    • Source and distribute snacks and food in the office
    • Collaborate with teams to manage internal supply chain and procurement processes
    • Act as the primary point of contact for logistics and delivery operations
    • Coordinate the delivery of promotional items and supplies to employees
  • Human Resources and Administration:
    • Organize and maintain physical and digital employee records
    • Assist with the onboarding process for new employees, including issuing necessary documents and equipment
    • Respond to the needs of onsite employees
    • Aid in the offboarding process for departing employees, including equipment return and profile archiving
    • Maintain confidentiality regarding sensitive employee and company information
    • Manage petty cash funds
    • Collaborate with various departments to ensure office operations run smoothly
  • Event Coordination:
    • Offer general support to visitors
    • Welcome clients and guests to the office, promoting a sense of community and appreciation
    • Take ownership of birthday, holiday, and in-office celebration planning and execution
    • Coordinate in-office team meals and team-building activities


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