Office Operations Specialist

hace 7 días


San Francisco, Heredia, Costa Rica First Factory, Inc. A tiempo completo

As First Factory's onsite Office Coordinator, you will play a pivotal role in the smooth operation of our office. Your responsibilities will encompass greeting visitors, handling incoming phone calls, procuring office supplies, and planning internal events such as celebrations, team buildings, and onsite lunches. To excel in this position, you will require prior experience in office administration.

Main Responsibilities:

  • Facilities:
    • Collaborate with the Human Resources Department to oversee general office operation and maintenance, including communication with the building manager, maintaining a guest log, managing parking and hot desk reservations, and ensuring the proper functioning of ACs, Water Machines, Grease Traps, etc.
    • Coordinate the cleaning staff in the office
    • Provision snacks and food in the office
    • Work alongside teams to coordinate internal supply management and provisioning
    • Serve as a point of contact for logistics and deliveries of equipment, packages, and other supply needs
    • Manage and coordinate delivery of SWAG and other items to employees
  • HR:
    • Create and maintain physical files and organize digitized files
    • Onsite onboarding of new employees, including key card, badge, key, and bank account opening letter issuance
    • Attend to the needs of onsite employees
    • Onsite offboarding of leaving employees, including profile archiving and equipment return
    • Handle classified and sensitive information about employees, company, clients, and stakeholders
    • Manage Petty Cash
    • Collaborate with the Business Operations, Finance, Human Resources, and IT Departments to ensure the smooth operation of the office
  • Events:
    • Provide general support to visitors
    • Welcome clients and guests to the office, fostering a culture of belonging and appreciation
    • Take ownership of birthday, holidays, and in-office celebrations (including food provisioning and decoration)
    • Coordinate in-office team lunches and team building activities


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