Concur Support Expert
hace 4 días
**Job Description**
We are seeking a Concur Support Expert to join our finance team. In this role, you will be responsible for providing support to our internal clients with Concur, creating reports, and maintaining dashboards.
**Key Responsibilities:**
- Concur support, maintenance, follow up, and point of contact (POC)
- Report creation and dashboards maintenance
- Audit of expense reports in Concur
- IDocs review, correction, and root cause elimination
- Accrual reporting
- Provide support in Concur open items follow-ups
- Provide trainings and maintain calls when needed with our internal clients
- Assist in creating documentation and training materials when needed
- Finding opportunity areas to create and implement improvement proposals
**Required Skills and Qualifications:**
- English proficiency - 80%
- Strong analytical, diagnostic, and problem-solving skills
- Customer service experience is a plus
- Sense of urgency and proactiveness
- Intermediate Microsoft knowledge
- Previous Accounts Payable (AP) experience is a plus
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