Wholesaler Chargeback Specialist
hace 5 días
Pfizer's Global Financial Solutions (GFS) Shared Services is a well-established operation with a strong track record of success. Our team is responsible for the timely delivery of standardized financial processes on behalf of Pfizer.
We have a workforce of more than 900 Pfizer colleagues, in addition to a successful partnership with a Business Process Outsourcing (BPO) partner, Genpact, in three locations globally.
Our TeamThe GFS Shared Services Center (SSC) for the Latin America Region (LAR) is a high performing team that works collaboratively to achieve our goals.
We are responsible for certain Record-to-Report, Invoice-to-Pay, Travel & Entertainment, Credit-to-Cash and other related activities from a regionally centralized location in San Jose, Costa Rica.
Job DescriptionKey Responsibilities- Process chargeback claims for wholesalers in the US and Puerto Rico and resolve exceptions related to contracts, products and membership timely and accurately.
- Regularly interface with internal and external customers including, but not limited to GFS Americas, Wholesalers, Contract teams, Business Technology and A/R and Collections.
- Identify data and systems issues related to wholesaler chargeback submissions timely, and work to eliminate recurring issues and rework.
- Answer inquiries in shared mailboxes and provide audit support to US colleagues.
- Bachelor's degree from accredited institution required, preferably in Business or Finance.
- 0-2 years of experience required, ideally in a Finance or data processing related position.
- Pharmaceutical industry or contracts experience preferred.
- Attention to detail, problem solver and strong analytical skills.
- Excellent time management and an ability to manage large volumes of work.
- Strong communication skills and a team player.
- Be able to work independently in a team environment.
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Finance & Accounting
-
Financial Analyst
hace 3 días
San José, San José, Costa Rica Pfizer A tiempo completoAbout PfizerPfizer's Global Financial Solutions (GFS) Shared Services is a well-established operation that has been delivering high-quality financial services since its inception. With a global presence in multiple regions, GFS Shared Services has become a trusted partner for Pfizer's worldwide businesses.Job OverviewThe Chargeback Analyst will be...
-
Investigation Specialist
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoThis is a full-time, permanent position based in Costa Rica offering two production schedules. The selected Investigation Execution Specialists will be responsible for a wide array of duties related to vendor chargebacks.The role requires a highly analytical, detailed and investigative contributor with assertive judgment. Our goal is to educate the vendors...
-
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob OverviewWe are seeking a highly analytical and detail-oriented Back-Office Investigation Specialist to join our team in Costa Rica. As a key member of the Vendor Chargeback Dispute Management (VCDM) team, you will be responsible for investigating and resolving vendor chargeback disputes in a timely and efficient manner.This is a full-time, permanent...
-
Back Office Operations Specialist
hace 3 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout Amazon Support Services Costa Rica SrlAmazon is a leading technology company that requires proficiency in English as a key qualification for success. Our recruitment team works across multiple jurisdictions, and we receive CVs from candidates worldwide.Job OverviewWe are looking for skilled Investigation Execution Specialists to join our Vendor...
-
Spare Parts Coordinator
hace 1 semana
San José, San José, Costa Rica Epson America, Inc A tiempo completoJob Overview">Epson America, Inc is seeking a skilled Spare Parts Coordinator to join our team. The successful candidate will be responsible for coordinating with the warehouse for urgent delivery to customers, elaborating billings requested by credit, and providing information to customers regarding parts substitutions and models.">Key...
-
Collections Specialist
hace 2 días
San José, San José, Costa Rica Western Union A tiempo completoWe are looking for a skilled Collections Specialist to join our Digital Collections Team.This role is responsible for delivering outstanding customer service, ensuring high-quality execution of risk management measures, and maintaining valid supporting documents for all transactions.As a Collections Specialist, you will:Directly contribute to ensuring...
-
Amazon Operations Specialist
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAt Amazon Support Services Costa Rica Srl, we are seeking highly analytical and detail-oriented individuals to join our Vendor Chargeback Dispute Management team. This is a full-time, permanent position based in Costa Rica that requires proficiency in English and B2 Portuguese.The selected Investigation Execution Specialists will be responsible for executing...
-
Senior Business Recovery Specialist
hace 3 días
San José, San José, Costa Rica Western Union A tiempo completoAt Western Union, we are committed to moving money for the better. If you are passionate about providing a world-class customer experience and helping others, we invite you to join our team as a Senior Business Recovery Specialist.This role is crucial in managing the domestic recovery process from end-to-end, distributing workload between team members, and...
-
Investigation Specialist
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAmazon Support Services Costa Rica Srl is a leading technology company that requires employees to be proficient in English. CVs must be submitted in English as our recruitment team works across various jurisdictions.We are looking for highly analytical and detail-oriented Investigation Execution Specialists to join our team in Costa Rica. This full-time,...
-
G2N Chargeback Analyst
hace 1 día
San José, Costa Rica Pfizer A tiempo completoGross to Net Analyst_- Role Description_Pfizer's Global Financial Solutions (GFS) Shared Services is a well-established operation withbeginnings in Memphis, Tenn., in 1997.The organization expanded to Europe in 2003, Asia in2007, Latin America in 2013, and Eastern Europe in 2014.In 2016, GFS welcomed Cairo intoits network, providing financial shared Services...
-
G2N Chargeback Analyst
hace 8 horas
San José, Costa Rica Pfizer A tiempo completo_Gross to Net Analyst_- Role Description_Pfizer's Global Financial Solutions (GFS) Shared Services is a well-established operation withbeginnings in Memphis, Tenn., in 1997.The organization expanded to Europe in 2003, Asia in2007, Latin America in 2013, and Eastern Europe in 2014.In 2016, GFS welcomed Cairo intoits network, providing financial shared...
-
Gross To Net Analyst
hace 1 día
San José, Costa Rica Asepsa A tiempo completoWE´RE HIRING:GROSS TO NET ANALYST(TEMPORARY POSITION)**Role Summary**The Chargeback Analyst will process chargeback claims for wholesalers in the US andPuerto Rico and resolve exceptions related to contracts, products and membership timelyand accurately.The Chargeback Analyst will regularly interface with internal and externalcustomers including, but not...
-
Chargebacks Gross To Net Analyst
hace 1 día
San José, Costa Rica Pfizer A tiempo completoPfizer's Global Financial Solutions (GFS) Shared Services is a well-established operation with beginnings inMemphis, Tenn., in 1997.The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, andEastern Europe in 2014.In 2016, GFS welcomed Cairo into its network, providing financial shared Services supportto the AfME region.GFS Shared...
-
Chargebacks Gross To Net Analyst
hace 1 día
San José, Costa Rica Pfizer A tiempo completoPfizer's Global Financial Solutions (GFS) Shared Services is a well-established operation with beginnings inMemphis, Tenn., in 1997.The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, andEastern Europe in 2014.In 2016, GFS welcomed Cairo into its network, providing financial shared Services supportto the AfME region.GFS Shared...
-
G2N Manager
hace 1 día
San José, Costa Rica Pfizer A tiempo completoWhy Patients Need YouThe Gross to Net Center of Excellence (G2N CoE) is part of Global Business Solutions (GBS) and consists of Chargebacks and Medicaid Rebate Operations.The G2N CoE processes wholesaler chargeback submissions with an annual volume of 10 million lines totaling $7.5 billion in credits and pays Medicaid rebate claims totaling $1.1 billion...
-
Amazon Investigation Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout Amzn Support Srvcs Costa Rica">We are a leading technology company in Costa Rica, dedicated to providing top-notch support services. Our team is passionate about delivering exceptional customer experiences and resolving complex issues efficiently.Job Overview">We are currently seeking a highly skilled Investigation Execution Specialist to join our...
-
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout UsAmzn Support Srvcs Costa Rica is a leading provider of customer service solutions.We are committed to delivering exceptional results and exceeding our clients' expectations.Job DescriptionAs a Vcdm Investigation Specialist, you will be responsible for analyzing and investigating vendor chargeback disputes.You will ensure that these have been applied...
-
German Defect Resolution Professional
hace 5 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAt Amzn Support Srvcs Costa Rica, we're seeking a highly analytical and investigative professional to join our team as a German Defect Resolution Specialist. As a member of our Vendor Chargeback Dispute Management team, you will play a crucial role in resolving vendor chargebacks and ensuring that our internal processes are optimized to reduce and prevent...
-
Support Operations Specialist French, Defect
hace 1 día
San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoHigh School diploma.- 6+ months of working experience in corporate customer service, back-office or contact center corporate environments.- B2 English proficiency.- B2 French proficiency.This is a full-time, permanent, back-office position based in Costa Rica and does not offer relocation benefits.Job applicants must be located and legally authorized to work...
-
Support Operations Specialist German, Defect
hace 1 día
San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoHigh School diploma.- 6+ months of working experience in corporate customer service, back-office or contact center corporate environments.- B2 English proficiency.- B2 German proficiency.This is a full-time, permanent, back-office position based in Costa Rica and does not offer relocation benefits.Job applicants must be located and legally authorized to work...
-
San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoHigh School diploma.- 6+ months of working experience in corporate customer service, back-office or contact center corporate environments.- B2 English proficiency.- B2 Italian proficiency.This is a full-time, permanent, back-office position based in Costa Rica and does not offer relocation benefits.Job applicants must be located and legally authorized to...
-
Investigation Execution Specialist Italian
hace 1 día
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments.- Experience with MS...
-
Investigation Execution Specialist German
hace 1 día
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments.- Experience with MS...
-
Support Operations Specialist German, Defect
hace 1 día
San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments.- B2 English...
-
San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments.- B2 English...
-
Support Operations Specialist French, Defect
hace 1 día
San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments.- B2 English...
-
San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments.- B2 English...