Service Operations Coordinator

hace 3 días


San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

**Transforming Smiles and Changing Lives**

About Align Technology:

Align Technology is a publicly traded medical device company that revolutionizes the dental and orthodontic industry. Our global team of talented employees develops innovative technology, tools, and treatment options to help dental professionals worldwide achieve the clinical results they expect.

We believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees.

We are looking for a Service Operations Coordinator to join our Shared Services Center team. In this role, you will provide financial, administrative, and clerical support for our operations.

Main Responsibilities:

  • Provide financial, administrative, and clerical support for Shared Services operations
  • Answer and direct phone calls
  • Produce and distribute correspondence, mail & returned mail, copying & scanning
  • Assist in tracking and reporting department metrics, SLAs, and KPIs
  • Monitor and record expenditures through Concur
  • Manage financial tasks such as monitoring of unit budgets, reconciliation, and reporting
  • Schedule and coordinate meetings, interviews, events, and other activities
  • Manage calendars, travel plans, and reservations
  • Provide general support to visitors
  • Coordinate onsite issue follow-up
  • Prepare business correspondence, agendas, and presentations using Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)
  • Evaluate the effectiveness of objectives and deadlines assigned to the group
  • Participate in proactive team efforts to achieve departmental and company goals

Requirements:

  • Bachelor's degree
  • One year of directly related experience
  • Proficiency in English


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