Lead Conversion Specialist
hace 2 días
As a Lead To Cash Analyst at Equifax, you will serve as the primary point of contact for internal clients, sales organizations, and process owners to research and maintain accurate Equifax B2B data.
**Collaborative Role**: Work closely with stakeholders across various departments to provide seamless Lead-to-Cash experiences.
**Key Responsibilities**:
Independently manage Equifax data insights by identifying data gaps and process inconsistencies in a production environment.
- Provide guidance and support to process owners, Sales Organizations, and local management teams to achieve targeted metrics.
- Identify opportunities for process improvements and ensure adherence to published procedures.
- Prioritize and coordinate execution of requests for timely and accurate service delivery.
**Requirements**:
We seek candidates with 1+ years of back-office or customer service experience in the USA/Canada.
- English language proficiency (oral and written) is essential, with a B2+ level required.
- Typing speed of 25+ words per minute is necessary.
**What Sets You Apart**:
Bachelor's degree is preferred.
- Knowledge of ezBoard and Salesforce can be beneficial.
- Familiarity with Microsoft Office (Excel, Word, PowerPoint) and/or Google Suite is an asset.
- Strong attention to detail is crucial.
**Equifax Offers**:
We provide comprehensive compensation and healthcare packages, on-site medical services, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, and solidarity association membership.
Equifax is committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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