CPS Office Journey Representative: Remote

hace 6 días


San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

Overview

We are seeking a highly motivated and detail-oriented individual to fill the position of CPS Office Journey Representative. This role involves working remotely and providing exceptional customer service to Cisco customers. As a CPS Office Journey Representative, you will be responsible for supporting customers in their asset lifecycle management efforts and ensuring that they have a positive experience with Cisco.

Main Responsibilities:

  • Provide top-notch customer service to Cisco customers via remote channels.
  • Act as a single point of contact for customers, resolving issues and addressing concerns in a timely manner.
  • Develop and maintain relationships with customers to ensure long-term satisfaction.

Requirements:

  • English language proficiency (B2 level).
  • A minimum of 2 years of experience in customer-facing roles.
  • Strong communication and interpersonal skills.
  • Ability to work independently in a remote environment.
  • Familiarity with Cisco products and services.


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