Customer Journey Manager

About the RoleWe are seeking a highly skilled Customer Journey Expert to join our team. As a key member of our marketing department, you will be responsible for developing and implementing multi-channel campaigns targeting assigned areas of the customer lifecycle.In this role, you will collaborate with cross-functional partners to drive improvements in...

OverviewWe are seeking a highly motivated and detail-oriented individual to fill the position of CPS Office Journey Representative. This role involves working remotely and providing exceptional customer service to Cisco customers. As a CPS Office Journey Representative, you will be responsible for supporting customers in their asset lifecycle management...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...

ClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work.It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more.On a mission to make the world more productive, ClickUp is headquartered in...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...

The **Sr.Customer Success Account Manager,** will be part of our **Customer Success** organization.Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings.To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers...

Do you thrive in a startup vibe?Were you built for a small, nimble, and dynamic team that's ready to win?If you answered yes, we want to talk to youWe are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential.This business unit is unique, and we certainly aren't afraid to stand out...

Job Description:Cloudera delivers a hybrid data cloud for any data, anywhere, from the Edge to AI.If you are passionate about creating an environment where our customers and employees are supported to do their best job, we want you on our teamCloudera is looking for a flexible, customer-oriented, collaborative, and empathetic Technical Support Manager to...

Smartsheet is looking for a proven leader to help build, operate, and scale our Customer Success Renewal Management team.As **Manager of Customer Success Renewal Management**, you will build and manage a team of Customer Success Renewal Professionals and execute on the overall team vision.You will collaborate with the Sales and Customer Success teams to help...

We are looking for a Customer Experience Manager to join our team at The Coca-Cola Company. As a key member of our HR function, you will be responsible for delivering exceptional customer service and support to employees across the organization.Your primary responsibilities will include analyzing and resolving complex employee inquiries, providing guidance...

**About Arkose Labs**Arkose Labs is a fast-growing startup, backed by Softbank, Microsoft and Paypal, that is disrupting the fraud industry with an innovative approach that undermines the economic drivers behind fraud.The Arkose Labs Fraud and Abuse Prevention Platform combines real-time intelligence, rich analytics and adaptive step-up challenges to...

Job DescriptionWe are looking for a highly motivated and results-driven individual to fill the role of Customer Experience Manager. As a key member of our management team, you will be responsible for delivering exceptional service to our clients, while also driving process improvements and team development.Main Responsibilities:Develop and implement...

**Why Catalina?** Catalina delivers omni-channel managed media solutions to our customers with a long-standing history of rich data assets, but our **_greatest_** asset is our people.Our guiding principles set the stage for winning in the markets we serve, and our potential is powerful.When you join the Catalina team, you will be part of an inclusive...

This is an exciting time for Appvance as enterprises are embracing AI to radically improve testing efficacy and product quality.We just secured our Series C round of $13 million to disrupt the $120 billion antiquated software testing market and finished 2021 with over 200% growth.To accelerate our growth, we are seeking an experienced Customer Success...

**Why Catalina?** Catalina delivers omni-channel solutions to our customers with a long-standing history of rich data assets, but our _greatest _asset is our people.Our guiding principles set the stage for winning in the markets we serve, and our potential is powerful.When you join the Catalina team, you will be part of an inclusive environment that embraces...

**Why Catalina?** Catalina delivers omni-channel solutions to our customers with a long-standing history of rich data assets, but our _greatest _asset is our people.Our guiding principles set the stage for winning in the markets we serve, and our potential is powerful.When you join the Catalina team, you will be part of an inclusive environment that embraces...

3+ years professional experience with a focus in relationship management and negotiation skills- Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint.- Strong organizational skills including prioritizing, scheduling, time management,...

Syniverse is the world's most connected company.Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world's most recognized brands.Eight of the top...

**Job Summary**:- The role of the Customer Support Associate - Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention.- This role supports and encourages Clients in using online digital tools and identifies opportunities for...

**Our Team**The Digital Customer Success Managers are part of a highly motivated team that is privileged to work with the country's largest CPG companies, Retailers, and Media Agencies.Reporting to the Director, Digital Customer Success, this role will primarily focus on:Creating audiences for Self-Serve clients to achieve their KPIs Implement Measurement...