Technical Support Associate
hace 6 días
Mphasis is a company that applies next-generation technology to help enterprises transform their businesses.
We prioritize customer centricity in our Front2Back Transformation approach.
What We Do:
We leverage the exponential power of cloud and cognitive to provide hyper-personalized digital experiences for our clients and their end customers.
Your Key Responsibilities:
You will assist customers with complaints and questions, provide information about products and services, and sometimes contribute to sales efforts.
To succeed in this role, you must be able to remain calm under pressure and have experience working with computers.
You may work with both internal and external customers.
Essential Qualifications:
- English language proficiency (B2+ or above)
- Basic understanding of MS Office Packages
- High School Diploma
- Desirable skills include:
- Customer Service Experience
- Tech Support experience
- Financial Background
- Previous experience working towards Goals and Objectives
- Sales experience
- Intermediate to advanced Excel
- SAP
Confidentiality Notice:
All your information will be kept confidential according to EEO guidelines.
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