Technical Support Representative
hace 3 días
**Company Overview:**
Pertec Global Services is a leading provider of technical support services.
We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.
Our team of experts is dedicated to providing timely and effective solutions to complex technical issues.
**Job Description:**We are seeking a highly skilled Call Center Agent to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers via phone, email, and chat.
Your primary objective will be to resolve technical issues efficiently and effectively, ensuring customer satisfaction and loyalty.
You will work closely with our technical teams to identify and resolve complex technical problems, as well as provide training and guidance to less experienced team members.
**Required Skills and Qualifications:**- 1 year of experience in technical support (desired)
- 1 year of experience in call center (desired)
- Knowledge in cloud systems
- Advanced English (85%)
- Knowledge in Windows
**Benefits:**- Birthday off
- Private medical plan
- Referral bonuses
- Top Performance recognition
- Discounts with affiliated universities, financial companies and hotels
- WFH
-
Technical Support Representative
hace 5 días
San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completoAt Object Technology Solutions, Inc. we provide global reach and local delivery to companies of all sizes.We offer universal access to exceptional talent and innovative solutions in a variety of delivery models to reduce overall risk while optimizing outcomes.This position requires experience in customer support with basic technical knowledge. Fluency in...
-
Technical Service Representative
hace 20 horas
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoJob DescriptionThis Technical Service Representative position is responsible for delivering outstanding technical support to customers, ensuring prompt resolution of issues, and driving continuous improvement in internal processes.
-
Technical Support Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoJob SummaryWe are seeking a skilled technical support professional to join our IBM team. As a member of our global support team, you will work with clients who utilize IBM Cloud Pak for Data and IBM Cloud to build next-generation intelligent data fabric.The ideal candidate will have a strong background in troubleshooting, negotiation skills, and experience...
-
Technical Support Representative-Portuguese
hace 3 semanas
San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completoWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave you...
-
Technical Support Representative: Service
hace 2 semanas
San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completoWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave you...
-
Technical Support Representative: Service Desk
hace 7 días
San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo**Why Kyndryl**Kyndryl is a market leader that thinks and acts like a start-up.We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...
-
Technical Support Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Company Overview**Ibm is a global technology and consulting company that has been reinventing itself since 1911. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. Our company prides itself on being an early adopter of artificial intelligence, quantum computing, and blockchain.We are now looking for a...
-
Technical Support Specialist
hace 23 horas
San Francisco, Heredia, Costa Rica Experian A tiempo completo**Experian Overview**We strive to simplify healthcare by leveraging data-driven insights.- Our mission is to make the healthcare system more efficient for consumers and healthcare professionals.Our ONE Experian Health culture fosters collaboration, innovation, and accountability among our diverse team members.We aim to bring people together who are driven by...
-
Technical Support Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Citrix A tiempo completoCitrix empowers individuals and organizations to work remotely or work from anywhere. We're a leader in Virtual Client Computing (VCC) and Application Delivery Controller (ADC) spaces, with key partnerships with top cloud providers.We're seeking a Technical Support Specialist to join our Networking Frontline Engineering team. As a world-class customer...
-
Technical Support Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Aligntech A tiempo completo**Job Purpose**At Aligntech, we are seeking a highly skilled Technical Support Representative to join our team. As a key member of our IT support team, you will be responsible for providing exceptional technical assistance to employees across various regions.**Key Responsibilities:**Respond to incoming calls, incidents, and service requests via our service...
-
Technical Support Representative: Service Desk
hace 2 semanas
San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completoWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave you...
-
Technical Support Representative: Service Desk
hace 2 semanas
San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completoWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The Role Have...
-
Database Technical Support Professional
hace 6 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout the RoleWe are looking for an experienced technical support engineer to join our IBM Data and AI team. The successful candidate will have a strong background in database administration, troubleshooting, and experience working with Linux environments, cloud platforms, and big data software stacks.In this role, you will be responsible for working with...
-
Customer Service Representative
hace 5 días
San Francisco, Heredia, Costa Rica Citrix A tiempo completoCitrix is a leader in digital workspace technology, empowering individuals and organizations to work remotely. Our award-winning workplace values diversity, equity, inclusion, and a culture of belonging.We're looking for an exceptional Customer Service Representative to join our team. As a key member, you'll be responsible for providing technical support to...
-
Technical Support Professional
hace 2 semanas
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...
-
Technical Support Professional
hace 3 semanas
San Francisco, Heredia, Costa Rica Ibm A tiempo completoIntroductionAt IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...
-
Night Shift Technical Support Representative: Service Desk
hace 3 semanas
San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completoWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave you...
-
Customer Support Representative
hace 1 semana
San Francisco, Heredia, Costa Rica Procore Technologies A tiempo completoJob Description What if you could use your people skills to support a product that impacts how communities' hospitals, homes, sports stadiums, and schools worldwide are built? Construction impacts the lives of nearly everyone in the world, yet it's also one of the world's least digitized and least-served industries.That's why we're looking for a talented...
-
Technical Support Professional
hace 3 semanas
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...
-
Jr Technical Support Representative
hace 3 semanas
San Francisco, Heredia, Costa Rica Aligntech A tiempo completo**Join a team that is changing millions of lives.**Transforming smiles, changing livesAt Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost...