Operations Associate
hace 4 días
WNS (Holdings) Limited is a global leader in Business Process Management. With over 400 clients across various industries, we offer operational excellence and deep domain expertise to drive business value.
Job DescriptionWe are seeking an Operations Associate to join our team. As a key member of our customer service unit, you will be responsible for:
- Credit and Underwriting activities: Provide credit line amounts, requests for increase and status support to customers.
- Launch activities: Support onboarding, validation calls, special projects and cards for new customers.
- Invoice management activities: Assist with authorizations, billing management and invoice processing.
- Customer service activities: Resolve disputes, account changes, merchant reimbursements and web/portal issues.
- Process and system governance activities: Handle system issues, notices and spam.
You will also be responsible for receiving, updating and/or logging all requests and routing cases to the appropriate person or entity according to procedures and SLAs.
-
Associate, Settlement Operations
hace 9 horas
San José, San José, Costa Rica Western Union A tiempo completo**Associate, Settlement Operations - Santa Ana, Costa Rica**Does playing a meaningful role in Digital and Retail Settlement Operations sound exciting to you?How about bringing your analytical skills to a global business that is committed to moving money for better?Join Western Union as Associate, Settlement Operations.**Motivated by our values: Purpose...
-
Operations Support Associate
hace 3 días
San José, San José, Costa Rica Nitel A tiempo completo**Job Summary**Nitel is seeking an experienced Operations Support Associate to join our team. In this role, you will provide operational support to our customers, ensuring timely and efficient processing of orders and resolving any issues that may arise.About the RoleAs an Operations Support Associate, you will work closely with customers, sales agents, and...
-
Operations Associate
hace 4 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob Description">We are looking for an experienced Operations Associate to join our Rooms & Guest Services Operations team at Solaz, a Luxury Collection Resort in Los Cabos, Mexico. As a key member of our team, you will be responsible for ensuring the highest level of service for our guests, including maintaining the cleanliness and organization of the...
-
Associate, Accounts Receivables Operations
hace 3 semanas
San José, San José, Costa Rica Convera A tiempo completoAssociate, Accounts Receivables Operations - Santa Ana, Costa Rica- Are you looking to build a career in the financial services sector?Are you interested in joining a dynamic operations team within a global FinTech company?Join Convera as an Associate, Accounts Receivables Operations.- Motivated by our values: Customer Champions, Growth Minded, Truth...
-
Service Desk Operations Associate
hace 4 días
San José, San José, Costa Rica Object Technology Solution A tiempo completoRole DescriptionThe Service Desk Operations Associate will provide technical support and assistance to internal and external customers, ensuring seamless issue resolution and excellent customer experience. This role involves troubleshooting hardware and software issues, collaborating with experts to resolve complex issues, and maintaining accurate records of...
-
Associate, Payment Processing Operations
hace 2 días
San José, San José, Costa Rica Convera A tiempo completoAssociate, Payment Processing Operations - Santa Ana, Costa RicaAre you looking to build a career in the financial services sector?Are you interested in joining a dynamic operations team within a global FinTech company?Join Convera as Associate, Operations.Motivated by our values: Customer Champions, Growth Minded, Truth Seekers, Fast Movers, High Achievers,...
-
Operations Support Associate
hace 4 días
San José, San José, Costa Rica Convera A tiempo completoJob DescriptionWe are looking for a talented Operations Support Associate to join our team. The successful candidate will be responsible for providing exceptional customer service while ensuring seamless payment processes.Key Responsibilities:Managing outstanding invoices and ensuring timely paymentProviding excellent customer service via various...
-
Associate, Payment Processing Operations
hace 1 día
San José, San José, Costa Rica Convera A tiempo completoAssociate, Payment Processing Operations - Santa Ana, Costa RicaAre you looking to build a career in the financial services sector?Ready to use your customer service, business, and administrative skills in a global business that is committed to moving money for the better?Join Convera as an Associate, Payment Processing Operations.Motivated by our values:...
-
Compliance Operations Associate
hace 3 semanas
San José, San José, Costa Rica Convera A tiempo completoAssociate Know Your Customer (KYC) OperationsAs an Associate at Convera based in our Lindora-Santa Ana office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies.After gathering all the required information about the customers, you will decide whether to pursue...
-
Customer Service Operations Associate
hace 5 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout Our TeamOur team at Amzn Support Srvcs Costa Rica is dedicated to providing exceptional customer service to Amazon Sellers. As a Customer Service Operations Associate, you will join a dynamic team that values innovation, collaboration, and continuous improvement.Your role will involve interacting with Sellers, resolving their queries, and providing...
-
Business Operations Manager
hace 3 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo**Company Overview:**Amzn Support Srvcs Costa Rica is a dynamic organization dedicated to delivering exceptional support services. Our team is passionate about empowering stores to remove lines and checkout through innovative technology.**Job Description:**We are seeking an experienced Group Manager to join our Amazon JWO Tech team. As a key member of our...
-
Payroll Operations Associate
hace 5 días
San José, San José, Costa Rica Pfizer A tiempo completoJob DescriptionThe Junior Associate - Payroll is responsible for conducting payroll activities such as basic support in payroll activities, analysing and troubleshooting issues related to payroll, and supporting requests, questions from colleagues and stakeholders.This position requires the ability to manage attention to details, control execution, support...
-
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAs an Amazon Restricted Products Operations Associate, you will play a vital role in maintaining the integrity of our product offerings by ensuring compliance with regulatory requirements. Your primary responsibilities will include classifying products based on their potential hazardous risk, verifying compliance with regulations, and identifying and...
-
Associate - Operations
hace 3 semanas
San José, San José, Costa Rica Wns Global Services A tiempo completoJob Description Pre-registering and scheduling patient appointments for assigned services to the appropriate location with appropriate providers in an attentive and courteous manner.Documents patient requests in Dental Pro to route to appropriate clinic resources when needed Transfers calls to clinic areas when needed.Transfers or re-directs calls to Directs...
-
Erc Associate
hace 1 día
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoCustomer service industry experience (at least 6 months).- Microsoft Office Proficiency (Word, Excel, Outlook).- Experience dealing with customers and use of empathy skills- Fluent communication and writing skills in English (85%).- Schedule flexibility (as we support a 24x7 operations).- Ability to manage confidential and sensitive employee information and...
-
Associate Operations Analyst
hace 4 semanas
San José, San José, Costa Rica Moody'S A tiempo completoThe Regulatory Support and Controls (RSC) team in MIS Operations is responsible for the execution, support, remediation and controls of processes and enabling technology that support the end-to-end credit rating process and regulatory-mandated processes.RSC is looking for a Senior Ops Analyst to join the team.The Associate Ops Analyst serves a primary role...
-
Associate Operations Analyst
hace 4 semanas
San José, San José, Costa Rica Zm Financial Systems A tiempo completoImagine what we can INSPIRE with youMoody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.Moody's Investors Service is among the world's most respected and widely utilized sources for credit ratings and research.Our opinions and...
-
Associate, People Operations Specialist
hace 4 semanas
San José, San José, Costa Rica Snap Finance A tiempo completo**Associate, People Operations Specialist**Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members?Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success.Snap knows that happy, empowered, and engaged team members are essential...
-
Operations Team Lead
hace 3 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo**About Us:**Amzn Support Srvcs Costa Rica is committed to providing exceptional support services to our customers. Our team is dedicated to delivering high-quality results and exceeding expectations.**Job Summary:**We are seeking an experienced Group Manager to join our Amazon JWO Tech team. In this role, you will be responsible for managing a team of...
-
Project Operations Associate
hace 22 minutos
San José, San José, Costa Rica Flex On-Demand Consultants A tiempo completo**Job Description**At Flex On-Demand Consultants, we are seeking a skilled Project Associate to join our team. The successful candidate will be responsible for assisting in all project coordination, scheduling, and documentation for project initiatives.**Key Responsibilities:**Assist in project planning, coordination, and execution.Liaise with stakeholders...