Senior Cash Transaction Operations Manager

hace 2 días


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

**Job Overview:**

This position plays a critical role in overseeing the Accounts Receivable/Cash Posting team for the US, ensuring seamless cash transactions and efficient operations.

As a seasoned leader, you will be responsible for guiding team members towards goal achievement, utilizing your negotiation, teamwork, motivation, and staff development skills. You will also act as a role model within the organization, promoting accountability standards and employee performance experience.

**Key Responsibilities:

Cash Transaction Management:

  • Monitor posting of payments from lockboxes, internal mail, wires/ACH, and credit card transactions
  • Approve posting/adjustment/write-off as per authorization matrix
  • Lead and ensure successful transitions of new operations associated with growing strategies
  • Monitor timely posting of correspondences
  • Review payments spreadsheets for accurate cash accounting and reconcile to End of Month Reports and Treasury Reports

Team Leadership:

  • Staff, motivate, and develop team members
  • Mentor, coordinate, plan, and provide direction for work groups
  • Foster communication and teamwork within and across organizational boundaries

Quality Assurance:

  • Perform quality assurance (Q/A) audits weekly/monthly
  • Carry out regular reviews of Cash Posting desktop procedures

Process Improvement:

  • Identify and implement solutions for process improvements

Reporting and Analysis:

  • Create reports and presentations on performance and opportunities for US stakeholders and SSC management

Education and Experience:

  • University degree in a field related to Business, Economics, or Finance
  • 2+ years of experience in managing teams responsible for transactional processes
  • Advanced English language skills
  • ERP experience (SAP, Oracle, or equivalent)
  • Experience gained in a Shared Service Centre or multinational environment is an advantage

**Benefits and Opportunities:**

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.



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