Customer Service Agent
hace 2 semanas
Overview
As a customer service agent at Teleperformance Costa Rica, you will play a vital role in providing exceptional support to our customers. Your primary responsibility will be to act as a liaison between customers and our company, addressing their inquiries and resolving any technical issues they may encounter.
Key Responsibilities
• Provide accurate and complete information to customers using the right methods and tools
• Build strong relationships with customers through open and interactive communication
• Offer suitable solutions and alternatives to customers
Requirements
• English language proficiency: B2-85%
• Relevant work experience
• Typing speed: 20 words per minute
• Effective communication skills
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