Customer Service Agent

hace 2 semanas


San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

About the Role

\

We are seeking a skilled Customer Support Representative to join our team at Teleperformance Costa Rica. As an agent, you will play a vital role in providing exceptional customer service by answering incoming calls from customers about general inquiries, billing, payments, and basic tech support.

\

Your Key Responsibilities

\
  • \
  • Handle telephone calls from customers per the established criteria\
  • Resolve problems efficiently and professionally\
\

Your Requirements

\
  • \
  • English language proficiency level B2 (85%)\
  • Intermediate use of computer programs\
  • Ability to type proficiently\
  • High School Degree or higher\
  • Work experience preferred\
\

Job Details

\

Job Type: Full-time, Permanent

\

Salary: ₡450,000.00 - ₡500,000.00 per month

\

Language: English (required)



  • San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    About Our TeamWe are seeking a highly skilled Customer Service Agent to join our team at Teleperformance Costa Rica. As an agent, you will be the first point of contact for our clients, providing them with exceptional customer service and support.Your Key ResponsibilitiesHandle incoming calls from customers in a professional and courteous mannerResolve...

  • Customer Service Agent

    hace 2 semanas


    San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    OverviewAs a customer service agent at Teleperformance Costa Rica, you will play a vital role in providing exceptional support to our customers. Your primary responsibility will be to act as a liaison between customers and our company, addressing their inquiries and resolving any technical issues they may encounter.Key Responsibilities• Provide accurate...


  • San José, San José, Costa Rica Scalesource A tiempo completo

    Job Summary:">We are seeking a skilled Customer Service and Sales Agent to join our remote team at Scalesource. As a Customer Service and Sales Agent, you will provide top-notch customer service while also identifying sales opportunities and closing deals.">About the Role:">You will be responsible for handling customer inquiries, resolving issues, and...


  • San José, San José, Costa Rica Costa Rica's Call Center A tiempo completo

    **Overview**Costa Rica's Call Center is seeking enthusiastic individuals to join our customer service team. As a Customer Service Agent, you will be responsible for providing exceptional support to our clients.Responsibilities:Provide timely and effective responses to client inquiries via phone, email, or chat.Resolve client issues efficiently and...


  • San José, San José, Costa Rica Go2 A tiempo completo

    Do you have a passion for delivering exceptional customer experiences? Are you fluent in English and Spanish? We're seeking a highly motivated customer service agent to join our team and help us build a loyal customer base.As a customer service agent, you'll be responsible for handling customer inquiries, resolving issues efficiently, and collaborating with...

  • Customer Support Agent

    hace 2 semanas


    San José, San José, Costa Rica American Airlines A tiempo completo

    Customer Support RoleAt American Airlines, we're seeking a Customer Support Agent to join our team. In this role, you will be responsible for providing exceptional customer service to passengers, processing reservations, issuing tickets, and handling baggage checks. As a Customer Support Agent, you will play a critical role in ensuring the smooth operation...


  • San José, San José, Costa Rica Smiledirectclub A tiempo completo

    OverviewWe're SmileDirectClub, and we believe everyone deserves a smile they'll love. Our mission is to empower transformation by providing a positive experience for our customers.As a Customer Service Agent, you'll play a vital role in delivering exceptional service and support to our patients. You'll work with both inbound and outbound customer contacts in...


  • San José, San José, Costa Rica American Airlines A tiempo completo

    Job DescriptionWe are seeking an experienced Aviation Security and Customer Service Agent to join our team at the airport. The ideal candidate will be responsible for ensuring the security and safety of our passengers and crew members while also providing exceptional customer service. This includes assisting passengers with check-in, baggage handling, and...

  • Customer Service Liaison

    hace 1 semana


    San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    About Us: Teleperformance Costa Rica is a leading provider of customer experience solutions, and we are currently seeking a Customer Service Liaison to join our team. As an agent, you will act as a liaison between customers and our company, providing product/services information and answering questions related to general inquiries about our internet...


  • San José, San José, Costa Rica Jll A tiempo completo

    About the RoleWe are seeking an experienced Helpdesk Agent to join our team at JLL. As a key member of our customer support team, you will be responsible for providing top-notch assistance to our clients' associates.Key Responsibilities:Resolve client inquiries and concerns in a polite and timely manner.Collaborate with the transportation coordination team...


  • San José, San José, Costa Rica United Airlines Inc. A tiempo completo

    United Airlines Inc. is seeking a dedicated Customer Service and Sales Support Associate to join our team. In this role, you will be responsible for supporting the contracted/managed agent and corporate customer experience by offering comprehensive service and sales support via Jetstream.Responsibilities:Support the contracted/managed agent and corporate...

  • Customer Support Agent

    hace 2 semanas


    San José, San José, Costa Rica Infotree Global A tiempo completo

    Infotree Global is seeking a highly skilled CUSTOMER SUPPORT AGENT to join our team. This role requires exceptional communication skills and the ability to work in a fast-paced environment.The ideal candidate will have at least 8 months of experience in the call center industry, with a strong focus on delivering top-notch customer service. The position also...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **Job Overview:**We are seeking a talented and customer-focused Global Customer Support Agent to join our team. As a key member of our Application and Technical Support team, you will be responsible for providing exceptional customer service to our US customers.About the Role:**This is a great opportunity for someone who is passionate about delivering...

  • Service Agent

    hace 4 días


    San José, San José, Costa Rica Fedex Express Lac A tiempo completo

    Performs a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface._x000D_ _x000D_ Assists customer by tracing packages, answering questions regarding FedEx products and services and providing over-the-counter service and over the phone service.Types or otherwise prepares various...


  • San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    **Overview**: As an agent, you will act as a liaison between customers and our internet service. This involves providing accurate information, answering general inquiries, and offering basic technical support via phone calls. Key competencies for this role include identifying and defining problems, active listening, and empathy.**Responsibilities**: To...


  • San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    **About the Role**: As a Teleperformance Costa Rica agent, you will act as a liaison between our clients and their customers, providing product and service information, and answering questions via phone calls related to general inquiries about our internet service, and basic technical support. This is a full-time, permanent position that requires excellent...


  • San José, San José, Costa Rica United Parcel Service A tiempo completo

    We're seeking an Administrative Support Specialist to join our team at United Parcel Service.In this role, you'll provide administrative support to our internal teams, including data entry, report generation, and special projects.You'll also be responsible for maintaining accurate records, resolving issues, and providing excellent customer service.To succeed...


  • San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    **Overview**: As a Teleperformance Costa Rica agent, you will be responsible for handling incoming calls from customers regarding general inquiries, billing, payments, basic tech support, and customer service. Your role will involve active listening, empathy, and efficient problem-solving skills to resolve issues professionally.**Key...

  • Agente De Service Desk

    hace 2 semanas


    San José, San José, Costa Rica Sonda It A tiempo completo

    **AGENTE DE SERVICE DESK****Vive **la experiência SONDA****Aquí transformas tu carrera****¿Por qué ser parte de SONDA?**Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también...


  • San José, San José, Costa Rica Panda Dynasty A tiempo completo

    **Panda Dynasty: A Customer-Centric Approach**At Panda Dynasty, we're committed to delivering exceptional customer experiences that exceed expectations.As a Night Shift Customer Service Agent, you'll play a crucial role in helping us achieve this goal.The ideal candidate will possess strong English language skills, both written and verbal, to effectively...